Branch Administrator

Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over 45 years, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments. We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces. To explore and learn more about Sonepar opportunities, please visit www.career.sonepar.com What's In It For You? - You will be joining a market leader with over 40 years of experience to help you elevate your potential. - You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions. - Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best. - Attractive compensation with benefits and “other perks” such as tuition reimbursement. - Employee Referral provides the opportunity to earn more while you work by referring one of the best you know. - In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings. - We house the largest inventory to better service our customers and deliver on sales commitments. What’s In It for You? - You will be joining a market leader with over 45 years of experience to help you elevate your potential. - You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions. - Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best. - Attractive compensation with benefits and “other perks” such as tuition reimbursement. - Employee Referral provides the opportunity to earn more while you work by referring one of the best you know. - In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings. - We house the largest inventory to better service our customers and deliver on sales commitments. Responsibilities: - Answering phones, filing, mail, ordering supplies, and office equipment maintenance - Administering and processing required documentation for reel returns / maintenance - Reviewing and troubleshooting problems with support of management on daily branch activities including sales, margin dollars, rebates, special pricing, returns, A/R and A/P, warehouse and inventory - Process customer payments under direction of Head Office A/R department - Processing daily invoicing - Processing credits, debits, assisting with freight claims - Overseeing the correct flow and accuracy of documentation from customer order entry through to invoicing - Responding to customer service and customer complaints - Preparing outgoing mail and correspondence including e-mail and fax - Creating and maintaining spreadsheets - Quote entry and order entry as requested - Preparing expense reports - Organizing meetings (catering, booking rooms, etc.) - Assisting with Inventory control for promotional incentives - Liaising with customers/clients - Processing cash sales payments - Back-up invoicing & exception follow up - Special event co-ordination such as anniversary and birthday acknowledgements (internal and external customers) - Act as a back up for customer services & sales department - Other duties as required Requirements: - High School Diploma required - Post secondary education preferred in Administration and/or Business Management - 3-5 years administration experience, sales experience an asset - Proficient with MS Office (Excel, Outlook, Word, PowerPoint) - Exceptional organization skills with the ability to effectively multitask - Attention to detail is critical - Experience with ERP system Benefits & Perks - We offer a competitive salary, plus a full set of benefits. - Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching. - Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path. - Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability. Please note that, whilst not expected, the company may pay at a rate outside of the range for this role where appropriate. Actual compensation commensurate with the candidate’s experience, education, internal parity, role complexity, role level, and other relevant factors. The advertised salary range relates to British Columbia and is provided in accordance with the BC Pay Transparency Act. We recognize however that salaries are often driven by market forces in the local area where a candidate is based and accordingly the salary range may not apply outside of British Columbia. To explore and learn more about Texcan, please visit www.texcan.com. Watch our employee videos on our new careers page: https://www.texcan.com/careers Visit our other social media sites: X: @TexcanCanada LinkedIn Instagram Facebook YouTube Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos. Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market. This commitment is tangible in our detailed Global CSR report, to learn more please visit https://www.sonepar.com/en/commitments/sustainability. Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply. For more information about our Inclusion and Diversity initiatives, please visit https://www.sonepar.com/en/commitments/diversity-and-inclusion. Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs. Next steps: We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.