Risk Manager

It’s not a package. It’s a promise®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

Please Note: This is a 12 month fixed term contract position supporting a parental leave.

Purolator is seeking a highly motivated and experienced Risk Manager to manage Purolator’s enterprise-wide risk management program and support in proactively identifying, assessing, and managing risks across our operations. This role will play a critical part in ensuring Purolator is protected against potential threats, resilient in the face of disruption, and compliant with insurance and risk-related requirements.

The Risk Manager will collaborate with operational business leaders to identify risks, recommend opportunities to strengthen risk mitigations, and communicate with all levels of management and stakeholders. Working with senior leaders, units and departments, the Risk Manager champions and coordinates the integration of risk management strategies across Purolator, identifies key areas of risk and suitable methods to objectively assess exposures, suggests and recommends risk mitigation strategies, liaises with internal stakeholders, and synthesizes information for effective communication to the Board of Directors.

The Risk Manager will work closely with internal stakeholders, and external partners to manage the insurance program, support claims management, and business continuity framework.

Responsibilities

Enterprise Risk Management (ERM)

• Manage the ERM framework and promote an interconnected risk culture
• Lead the annual ERM workshops to identify and ensure top risks and mitigation strategies are tracked and reported
• Perform and support operations with ad-hoc risk assessments and provide advice on risk mitigation strategies
• Monitor and report on relevant risks and emerging trends
• Develop and consistently evaluate Purolator risk appetite framework to ensure timely and informed decision making
• Identify and implement effective risk management tools and techniques and provide support to leaders on a broad range of risk and insurance issues.
• Oversee the development and regular updating of Purolator risk register, conduct periodic reviews, and facilitate the development of risk statements and risk management information that are relevant, applicable, and clear
• Support operations with the development and testing of crisis management and emergency response protocols
• Identify opportunities and consult on emergency response planning and business continuity planning

Insurance & Claims Management

• Administer insurance program across Purolator’s operations
• Oversee claims management including the notices of claims related to insurance
• Collaborate with insurance broker to ensure effective and timely insurance renewals, coverage negotiations, and policy documentation
• Serve as the primary liaison with brokers, insurers, and internal stakeholders for insurance matters

Training & Awareness

• Provide training and guidance to operational leaders and employees on risk management practices and risk assessment processes
• Build awareness across the organization of insurance protocols, claims processes, and business continuity expectations

Reporting & Governance

• Prepare reports and updates for senior leadership and the Board of Directors on material risk and emerging trends
• Ensure compliance with risk and insurance-related regulations and reporting obligations
• Support with tracking and monitoring incidents, losses, and the effectiveness of mitigation strategies

Education

• Bachelor’s degree in Risk Management, Finance, or a related field (Master’s degree or professional designation such as CRM, ARM, FRM, or CPCU is an asset).

Experience

• At least 5 years of progressive Risk Management experience.
• Strong knowledge of insurance program management, enterprise risk frameworks, and business continuity planning.
• Change management experience with an ability to embrace and champion change and drive collaboration and agile processes.
• Proven ability to collaborate with cross- functional teams including the ability to coach and guide others to achieve success, organize, plan and manage risk mitigation strategies.
• Familiarity with transportation regulations, fleet safety, and logistics risk is a strong asset.
• Excellent communication, analytical, and problem-solving skills.

Skills

Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

POSTING DETAILS
Location: 530 - Corporate
Working Conditions: Office Environment

Reports to: Director Legal Compliance and Risk
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Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.