Senior Human Resources Generalist

Date of Posting: April 8, 2026 Status: Temporary Full-Time Contract to March 31, 2027 Job ID: CCH-2601 Bargaining Status: Non-Unionized Vacancy Type: New Position Hours of Work: 35 hours per week Service Area: Corporate Services Program/Department: Human Resources Reports To: Director, Human Resources & Payroll Hourly Rate/Salary: $75,000 to $85,000 Start Date: May 19, 2026 About CommunitiCare Health We are a first of its kind community health care agency that provides a full range of community health care and support services in West Toronto. We offer a blend of inter-professional primary care, community support services, community mental health and addictions services, supportive housing, and home care services. We continually look for ways to better serve our clients and our community and to equitably provide access to community health care to keep our clients healthy and happy at home. Position Summary We are seeking an experienced Senior Human Resources Generalist to join our HR team on a temporary basis during a period of increased recruitment and workforce activity. This role provides broad HR support with a strong focus on employee and labour relations within a unionized healthcare environment. The successful candidate brings a strong labour relations acumen and will partner with the HR Director, working closely with managers to support recruitment, address workplace issues, and ensure consistent application of collective agreements, employment legislation, and organizational policies. Key Responsibilities Employee & Labour Relations - Provide guidance to managers on performance management, attendance, progressive discipline, and workplace conflict. - Interpret and apply collective agreements to ensure consistent and defensible decision-making. - Assist with the full grievance lifecycle, including intake, fact-gathering, documentation, meeting preparation, and follow-up. - Partner with the Director of Human Resources to address complex employee and labour relations matters in a unionized environment. - Support workplace investigations and sensitive employee relations matters. - Identify and escalate high-risk labour relations issues. - Promote fair, consistent, and legally compliant HR practices. Recruitment & Onboarding - Support full-cycle recruitment during periods of high volume. - Draft and post job advertisements. - Coordinate interviews and selection processes. - Conduct reference checks and prepare employment offers. - Facilitate onboarding and new hire documentation. HR Operations - Maintain accurate and confidential employee records in the HRIS. - Prepare employment letters and HR documentation. - Support HR audits and compliance activities. - Support benefits administration and case management for staff on leaves of absence - Ensure compliance with applicable legislation, including the - Employment Standards Act, Human Rights Code, and privacy requirements. - May participate in the Joint Occupational Health and Safety Committee as an employer representative. - Contribute to continuous improvement of HR processes. - Provide operations coverage during the HR Director’s absences, including triaging employee and labour relations matters, supporting time-sensitive decisions, and ensuring continuity of HR services, with escalation of complex or high-risk issues as appropriate. Other Duties - Respects and values the diversity of communities and individuals we serve - Other duties as assigned, which could include special projects and additional administrative support functions as required Qualifications - Post-secondary education in Human Resources, Industrial Relations, or equivalent experience - CHRP/CHRL designation (or in progress) preferred. - Minimum 3-5 years progressive HR experience with demonstrated employee/labour relations responsibility. Labour relations acumen - Experience in a unionized healthcare, community, or broader public sector environment strongly preferred. - Strong judgment, discretion, and interpersonal skills, with the ability to manage sensitive employee relations matters. - Experience supporting recruitment and onboarding processes. - Strong ability to manage multiple priorities in a fast-paced environment. Knowledge Requirements - Strong working knowledge of Ontario employment and labour legislation, including the Employment Standards Act, AODA, Occupational Health and Safety and other relevant legislation - Working knowledge of the Ontario Human Rights Code, particularly as it relates to accommodation and workplace investigations - Practical understanding of collective agreement interpretation, along with experience with the administration of multiple collective agreements. - Familiarity with grievance processes and just-cause principles. - Understanding of confidentiality and privacy requirements in healthcare settings. Note to External Applicants We thank all the applicants for their interest and advise that only those selected for an interview will be contacted. We would appreciate no phone calls until you are contacted directly by Human Resources. As part of our hiring practices, we encourage and welcome resumes from all members of our diverse communities, including but is not limited to persons with lived experience, people of colour, indigenous peoples, persons with disabilities, and members of the 2SLGBTQI+ community. CommunitiCare may use artificial intelligence (AI) tools during the recruitment process to support candidate selection, screening, and assessment. These tools assist with administrative and screening functions and do not replace human review or decision-making processes. If you have any requirements for accommodation due to disability, please advise Human Resources during the recruitment and selection process. We will work with you to best meet your needs as per the resources available to us. CommunitiCare Health is a scent-free environment.