Inventory control associate

About Us Ren’s Pets is a specialty pet retailer, Canadian owned and operated by Groupe Legault, with stores in Ontario and the Maritimes plus a website that ships nationally. Ren’s is a premier omni-channel player in pet, with approximately 700 employees, covering 60+ store locations plus a thriving ecommerce business. Ren’s sells only the best brands of premium, high quality pet food, treats and toys for your Pet’s Best Life. Culture is very important at Ren’s. Our core values of Trust, One Team Winning Together and having a Growth Mindset are standards of excellence present in all that we do. We also deeply value our customers, and their support of our brand. At Ren’s Pets, we’re passionate about people & pets! Job Summary Reporting to the Distribution Manager, the Inventory Control Associate plays a critical role in maintaining inventory accuracy, product integrity, and operational efficiency within the warehouse. This position supports business growth by ensuring reliable stock data, proactive problem resolution, and continuous improvement of inventory processes. The role requires a detail-oriented, curious, and solutions-focused mindset, with a strong emphasis on learning, collaboration, and accountability. The ideal candidate embraces change, seeks to understand root causes, and contributes ideas to improve inventory accuracy, workflow efficiency, and overall warehouse performance. Duties and Responsibilities The duties and responsibilities of the Inventory Control Associate include, but are not limited to, the following: Inventory Accuracy & Control - Perform regular cycle counts and inventory audits to ensure alignment between physical inventory and system records. - Investigate and resolve inventory discrepancies, including missing, damaged, or misplaced products, identifying root causes and corrective actions. - Accurately record inventory movements, adjustments, and write-offs in the warehouse management system. Return & Ajustements Management - Process returned merchandise by inspecting product condition and determining appropriate disposition (restock, vendor return, or disposal). - Manage inventory adjustments for non-returned items (e.g., refunded but not physically returned products), ensuring accurate stock reconciliation. - Handle vendor-related discrepancies, including processing write-offs and creating purchase return orders for damaged, expired, or non-compliant inbound products. Product Lifecycle Management - Monitor and manage expiring products, coordinating timely removal, relocation, redistribution, markdowns, or disposal to minimize inventory losses. - Manage discontinued and obsolete items by identifying, removing, and processing stock according to company guidelines. - Assist with onboarding new products, including inventory setup, location placement, and system accuracy. Organization & Warehouse Support - Maintain organized shelving and accurate product placement to ensure inventory is accessible, traceable, and properly located. - Keep inventory and returns areas clean, organized, and audit-ready to support efficient warehouse operations. - Support general warehouse activities, including product handling, stock movement, and operational support as needed. Collaboration & Continuous Improvement - Collaborate closely with warehouse operations, customer service, and leadership teams to resolve inventory- and return-related issues. - Proactively identify improvement opportunities in inventory processes, documentation, and system usage. - Demonstrate a growth mindset by learning new tools, adapting to changes, and contributing to process optimization initiatives. - Other duties as assigned. Skills and Requirements - 2+ years of experience in inventory control, warehouse operations, or logistics. - Post-secondary education in logistics, supply chain, or a related field is considered an asset. - Strong ability to interpret inventory and operational data to identify discrepancies, trends, and root causes, supporting informed, data-driven decision making. - High attention to detail, with proven analytical and problem-solving skills. - Comfortable working with inventory management systems / warehouse management systems (WMS) and basic reporting tools. - Experience with SAP is considered an asset. - Ability to manage multiple priorities effectively in a fast-paced warehouse environment. - Strong verbal and written communication skills, with a collaborative and team-oriented approach. - Physically able to perform warehouse duties as required. - Demonstrated commitment to workplace health and safety standards and procedures. Compensation The expected salary for this position is between $48,000-$53,000. *The total compensation may vary depending on the candidate’s skills, experience, qualifications, and other relevant factors. Additional Information This posting is for a new role. The position is based out of Ren’s Pets Distribution Centers in Brantford and Puslinch, Ontario, and requires occasional travel between these locations. Occasional travel to retail stores, offices, or other distribution centers may be required. Ren's Pets welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please submit requests for accommodations to careers@renspets.com.