Talent.com
Bedard - Ressources humaines | Human Resources
Service ManagerBedard - Ressources humaines | Human Resources • Toronto, CA
No longer accepting applications
Service Manager

Service Manager

Bedard - Ressources humaines | Human Resources • Toronto, CA
16 days ago
Job type
  • Permanent
Job description
Our client is a well-established and highly respected organization operating within the luxury automotive sector. Known for its strong reputation, high-end customer experience, and commitment to operational excellence, the company is seeking a Service Manager to lead its service operations and support continued growth. Reporting to senior leadership, the Service Manager will oversee the performance of the service department, ensuring strong financial results, operational efficiency, and an exceptional client experience aligned with luxury brand standards. The successful candidate will help structure and optimize service operations while developing a strong and cohesive team. Key Responsibilities: - Lead and oversee the service department with a focus on profitability, operational efficiency, and delivering an outstanding customer experience. - Take ownership of the department’s financials, including gross profit, labor performance, absorption, ELR, CP/Warranty mix, and technician productivity. - Establish, implement, and ensure adherence to processes and SOPs across the service drive, dispatch, warranty, and technician workflow. - Monitor, interpret, and take action based on KPIs and manufacturer reporting. - Recruit, mentor, and develop a high-performing and cohesive team. - Collaborate with Parts, Sales, and Executive Leadership to support and align the fixed-ops strategy. - Ensure full compliance with manufacturer standards, policies, and CSI expectations. - Perform any other related tasks. Advantages of the Position: - Competitive compensation package including performance incentives. - Comprehensive benefits and retirement savings program. - State-of-the-art facilities and tools. - Clear potential for long-term career growth within fixed operations leadership. - Opportunity to work with a strong leadership team and a well-structured organization. Requirements: - 5 to 10 years of experience in automotive service management, ideally within a luxury brand. - Strong business acumen and ability to manage financial performance and operational KPIs. - Experience working with dealership management systems such as Reynolds & Reynolds or CDK. - Proven leadership ability with experience managing advisors, technicians, and service teams. - Strong organizational and process-driven mindset. - Ability to analyze reporting data and translate insights into operational improvements. - Professional, discreet, and aligned with luxury service standards. Salary: $110 000 to $140 000 per year, based on experience Schedule: Day shift Status: Permanent Please send your resume to Mike Kulakowski by email at mike@bedardressources.com.
Create a job alert for this search

Service Manager • Toronto, CA

Similar jobs

MSP Service Manager

STACK IT RecruitmentToronto, ON, CA
Full-time

Do you thrive on leading teams, keeping operations seamless, and ensuring client success? If service delivery is your passion, this role is for you!.Join a dynamic and growing managed services prov... Show more

 • Promoted

Empower Your Leadership as a Restaurant Service Manager

JOEY Restaurant GroupToronto, ON, CA
Full-time

Ignite your passion and lead a thriving restaurant as a Service Leader.Develop high-performing teams while advancing your skills in a dynamic, fast-paced environment.This role focuses on attracting... Show more

 • Promoted

Service Manager - Banquet Manager

Shangri-LaToronto
Full-time

Find Your Shangri-La in Shangri-La.Shangri-La has been creating joyful moments through heartfelt hospitality since 1971 and that spirit continues to guide us today.As we look ahead to new horizons,... Show more

 • Promoted

Service Manager Job Opportunity in Scarborough, ON

Talon RecruitingToronto, ON, CA
Full-time

Talon Recruiting has partnered with a leader in the distribution of Heavy Machinery.We are in search of a Service Manager to join their team in Scarborough, ON.Reports directly to the Regional Serv... Show more

 • Promoted

Manager, Global Service & End User Management

Vale Base MetalsToronto, ON, CA
Permanent

Ready to build a rewarding career in an industry that is growing?.We are a global mining company dedicated to safely delivering nickel, copper, cobalt, and platinum group metals essential for the w... Show more

 • Promoted

GUEST SERVICE MANAGER

The Westin Toronto AirportToronto, ON, CA
Full-time

The Westin Toronto Airport Hotel, Toronto, ON, CA.The Westin Toronto Airport is located near YYZ airport, it features a Westin WORKOUT®, heated indoor pool, and dining options like Atmosphere and C... Show more

 • Promoted

Hybrid Service Delivery Manager Role

LeadingtalentToronto, ON, CA
Full-time

Elevate your career as a Service Delivery Manager in a hybrid role, requiring on-site client office presence twice a week.Focus on client relationships and service performance monitoring.In this hy... Show more

 • Promoted

Client Service Manager

Acosta Sales & MarketingToronto, ON, CA
Full-time

Are you a relationship-builder, strategic thinker, and natural problem solver? Do you thrive in a fast-paced environment where every day brings new opportunities to grow business and shape client s... Show more

 • Promoted

Hybrid Service Delivery Manager Role

SqillsToronto, ON, CA
Full-time

Join us in Oakville as a Hybrid Service Delivery Manager focusing on customer relations and operational excellence for our S3 Passenger SaaS product.Blend strategy with hands-on problem-solving.As ... Show more

 • Promoted

Service Manager

United RentalsToronto, ON, CA
Full-time

As a Service Manager, you'll be the leader of a major maintenance enterprise.You'll have the opportunity to hire and motivate an amazing team of Service Technicians.You'll continually improve effic... Show more

 • Promoted

Service Manager - Banquet Manager

Shangri-La GroupToronto, ON, CA
Full-time

Find Your Shangri-La in Shangri-La.Shangri-La has been creating joyful moments through heartfelt hospitality since 1971 – and that spirit continues to guide us today.As we look ahead to new horizon... Show more

 • Promoted

Manager Service Enhancement

Fidelity InternationalToronto, ON, CA
Full-time

You will be working on a predefined hybrid schedule as part of Fidelity’s dynamic working arrangement.The work location for this role is 483 Bay Street in Toronto until approximately late 2026, whe... Show more

 • Promoted

Client-Focused Service Delivery Manager

Orion Health groupToronto, ON, CA
Full-time

Lead client-centric service delivery as a Service Delivery Manager.Strategically align our services to client needs while ensuring satisfaction and effective communication across engagements.In thi... Show more

 • Promoted

Service Delivery Manager

PythianToronto, ON, CA
Full-time

Get AI‑powered advice on this job and more exclusive features.At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence.Foun... Show more

 • Promoted

Senior Network & Voice Service Delivery Manager

Ateko, backed by Bell CanadaToronto, ON, CA
Full-time

A technology firm is seeking a Senior Service Delivery Manager in Toronto to lead end-to-end delivery of Network and Voice projects.You will work closely with business contacts and technology teams... Show more

 • Promoted

Service Delivery Manager

Orion HealthToronto, Ontario, Canada
Full-time

As Service Delivery Manager (SDM), Operations, you will be responsible for overseeing the delivery of services to our healthcare clients, including large government engagements.You will play a crit... Show more

 • Promoted

Manager, Service

Cineplex IncToronto, ON, CA
Full-time

Manager, Service page is loaded## Manager, Servicelocations: Toronto, Canadatime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 27, 2026 (26 days left to apply)job ... Show more

 • Promoted

Manager Service Enhancement

Fidelity CanadaToronto, ON, CA
Full-time

Responsible for supporting and driving innovation throughout service delivery, overseeing the Client Services (CS) projects/initiatives portfolio, managing change, and coaching product owners and p... Show more

 • Promoted

Assistant Mobile Service Manager - Hybrid Working

TrustFordToronto, ON, CA
Full-time

We enjoy working together and can always rely on each other’s support.We like the people we work with and respect how good they are at their jobs.We’re all part of a big network with lots of opport... Show more

 • Promoted • New!

Service delivery Manager

Tata Consultancy ServicesToronto
Full-time +1

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c... Show more