Business Centre Practice Leader - Technical Director

You will lead a multi-discipline team consisting of engineers, technologists, and technical support personnel. The primary focus for this role will be leading the development and deployment of our technical delivery teams that deliver engineering, design, and project delivery excellence, with high levels of collaboration and coordination with our Canada/US Group. You will manage and steward continuous improvements in quality, optimizing work processes as well as ensuring the financial viability of the business center (BC)through stewarding the blend of technical resources to execute projects efficiently. This includes responsibility for the development of engineering work practices while providing direction and leadership to the engineering disciplines to ensure successful integration with the entire business center and business line leadership team. This position will be responsible for our Mining technical teams in Eastern Canada and will work closely with peers from across Energy & Resources (ER) to lead technical delivery. As this position will work closely with the Business Center Operations Leader, it will ideally be located in Eastern Canada. Key Responsibilities: Do: - Proactively identify opportunities to reinforce and develop the client's high-performance culture focused on talent, innovation, productivity, excellence, and business performance. - Build and develop technical delivery teams across the BC, Delivery Center (DC), Global Delivery Center (GDC), and across Energy & Resources to ensure we have the right people involved to make projects successful. - Lead or assign responsibility for technical project delivery, QAQC, discipline excellence, subject matter expertise, standardization, and best practices. - Inspire, motivate, and hold the team accountable for the delivery of innovative design solutions. - Promote strong interaction with Technical Practice Leaders for resource mentorship, development and project delivery. - Represent the BC at industry and community events, meetings, and conferences. - Build strong partnerships with business leaders in other BCs and Sectors to foster collaboration, grow new expertise, increase work share opportunities, and drive growth. - Work with client technical representatives and quality control teams to ensure that engineering and design services meet expectations. - Monitor client satisfaction and implement improvements as needed. - Ensure compliance with professional engineering regulatory bodies in the jurisdictions where the Business Center practices. - Support projects in meeting budget, schedule, and technical quality with appropriate resources. - Establish annual goals and objectives for direct reports and monitor progress. - Provide guidance to BC Leadership on training requirements for technical groups. - Oversee hiring, performance reviews, and administrative functions and influence compensation decisions of your team. - Advise BC Leadership and other teams on engineering standards and work practices. - Participate in BC leadership team planning and goal setting. - Lead and/or support the development of engineering work processes, standards, and quality procedures. - Develop and ensure consistency in inter-discipline workflows, coordination, and quality procedures. - Assist in the coordination of technical audits and monitor, verify, and report on team performance. - Lead continuous improvement efforts through lessons learned and best practices. Win: - Collaborate with the WIN team to drive growth of E&R and the BC by supporting business development activities, key pursuits, and Marketing and Business Development (M&BD) strategy. - Increase the client's visibility to enhance our reputation and drive revenue by sharing knowledge and our innovation story at key client engagements. - Participate in review process, contribute to win strategies and successful project execution through hands-on involvement in key pursuits, client management and project management. - Support business development activities and client engagement. Manage: - Collaborate with the BCOL to attract, engage and retain top talent, support career development succession planning, coaching, diversity and leadership development. - Foster employee engagement through regular communication and BC-wide meetings. - Support the BCOL in meeting established targets such as net revenue, gross margin, overhead, and operating income. Capabilities and Credentials: - Leadership & Management: Proven leadership in delivering project excellence, managing large professional teams, and overseeing operational, financial, and people aspects. - Business Development: Strong seller-doer with entrepreneurial mindset and deep understanding of consulting services. Skilled in responding to RFPs, EOIs, and SOQs. - Collaboration & Communication: Highly collaborative across Delivery Center, Global Delivery Center, and E&R. Excellent communication, coordination, and team-building skills. - Client Engagement: Demonstrated ability to build long-term client relationships and deliver sustained value. Skilled negotiator in complex situations. - Strategic Thinking: Strong organizational and strategic planning skills with the ability to articulate vision and engage teams. - Market Knowledge: Familiarity with market assessment techniques and industry insights. Experience across multiple service offerings and sectors is an asset. Education and Experience - Active P. Eng. or P.L.Eng registration with a professional engineering society in eastern Canada (e.g., PEGNL, Engineers PEI, Engineers NS, APEGNB, OIQ, PEO, APEGM), or ability to become registered with same. - Minimum 10 years of experience within the Energy & Resources industry. - Technical degree/diploma/certificate or equivalent in related field. Typical office environment working with computers and remaining sedentary for long periods of time. As this is a leadership role, the expectation is for majority in office presence. Some travel to other company locations may be required. Field work/visits may include exposure to the elements including inclement weather. This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice. Salary range: $140,000 - $180,000