Senior SAP QA Test Manager

We are seeking a Senior SAP QA Test Manager to lead quality assurance efforts for a major enterprise SAP program in Toronto. In this role, you will be responsible for the strategic coordination, planning, and execution of QA activities to ensure the delivery of high-quality business solutions. You will act as a key auditor and quality inspector, ensuring that project documentation, solution architecture, and business requirements are perfectly aligned. This is a critical leadership role requiring a deep understanding of how large-scale system implementations are impacted by business process changes.

Location: Toronto, ON (Hybrid – 2 to 3 days onsite)
Contract Duration: 16-month contract
Anticipated Start: ASAP
Rate: $57.46-$76.62/hr


Advantages
Long-Term Engagement: A 16-month contract provides significant project stability and depth of impact.

Strategic Leadership: Play a defining role in the quality standards of a major public transit infrastructure project.

Hybrid Flexibility: Enjoy a balanced work-life schedule with a centrally located Toronto office.

Enterprise Technology: Gain experience leading QA within a complex SAP landscape utilizing modern automation tools like Tricentis.

Responsibilities
QA Strategy & Auditing: Execute QA strategies established by the Director of Quality Assurance. Audit business requirement documents for quality, adherence to standard terms, and process integrity.

Test Planning & Design: Develop comprehensive QA plans for capital projects and operating initiatives. Lead the development of functional, regression, and usability test scenarios and data.

Execution & Oversight: Lead manual and automated testing efforts. Plan and coordinate end-to-end business process testing sessions with internal resources and business users.

Risk Management: Review project charters, schedules, and process documentation to identify systemic risks and areas for improvement. Assess quality risks based on validation results and provide mitigation recommendations.

Defect & Traceability Management: Manage a full-cycle defect recording process using standard tools (Azure DevOps). Maintain the Requirements Traceability Matrix (RTM) to ensure 100% coverage.

UAT Coordination: Facilitate and assist business users through User Acceptance Testing (UAT) cycles to ensure the solution meets functional and operational needs.

Operational Readiness: Support change management, training, go-live, and post-implementation activities. Conduct occasional site visits within the transit network to validate system functionality in real-world environments.

Qualifications
Core Experience: Minimum 10 years of senior-level QA experience, specifically in major IT implementations.

SAP Expertise: Mandatory 5+ years of experience in QA test planning, design, and execution specifically within SAP implementations.

Technical Proficiency: Expert hands-on knowledge of Azure DevOps for requirements and test management. Proficiency in MS Office tools is required.

Test Automation: Experience with Tricentis automation tools (Tosca) is highly desirable to expedite project delivery.

Education: Post-secondary education in a related discipline; QA certifications (e.g., ISTQB) or ITIL are considered assets.

Communication: Excellent written and verbal communication skills, capable of liaising between technical teams and senior business stakeholders.

Asset Skills: Previous experience in the Public Service or Transit industry; CBAP certification is a plus.

Deliverables
Comprehensive Test Strategy and QA Plans.

High-quality Test Scripts and Traceability Matrices.

Documented Defect Logs and resolution tracking.

Executed End-to-End Business Process Testing results.

Formal Quality Audit Reports and process improvement recommendations.

Support documentation for training and post-go-live sustainment.

Summary
If you are a seasoned QA leader with a decade of experience and a specialized background in SAP implementations, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.