Business Analyst

Randstad Digital is currently seeking a seasoned Business Analyst to join a major partner operating in the public sector and fiscal management. This strategic role is part of a large-scale organization handling complex and critical data province-wide.

As a pillar of digital transformation, you will thrive in a dynamic Agile environment. Your mission will be to bridge the gap between complex operational needs and innovative technological solutions, while ensuring business process optimization and superior deliverable quality.

Advantages
Long-term Mandate: Professional stability with a contract planned for a 3-year period.

Work-Life Balance: Standard 35-hour work week.

Hybrid Flexibility: Modern remote work policy (minimum of one day per week on-site in Quebec City).

Collaborative Culture: Join multidisciplinary teams using cutting-edge methodologies (Scrum/Agile).

Social Impact: Contribute to technological projects that directly impact citizens and the modernization of government services.

Responsibilities
Analysis and Vision: Accurately define business requirements in collaboration with designated stakeholders, aligning solutions with the overarching vision architecture.

Agility and Scrum: Act as a Product Owner (PO) or Quality Lead as required; actively participate in backlog estimation and Scrum events.

Process Optimization: Model and revise business processes using BPMN standards, identifying opportunities for organizational transformation and improvement.

Quality Assurance and Testing: Develop testing strategies, draft test specifications, and coordinate User Acceptance Testing (UAT) to ensure system integrity.

Change Management Support: Design training materials, document new procedures, and support users during transition and production phases.

Governance: Validate solution compliance with architecture advisors and rigorously document decisions to ensure long-term knowledge retention.

Qualifications
Education: Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems (MIS), or a related administrative field.

Core Experience: Minimum of 5 years of experience as a Business Analyst, including at least 3 years in system steering activities (integrated testing, production launches, organizational optimization) within large-scale organizations.

Project Expertise: Successful completion of two major mandates as a BA within large-scale projects (over 4,000 p-d), covering requirement definition, stakeholder management, and strategic analysis.

Specialization: Demonstrated experience of at least 200 p-d in complex process optimization and drafting acceptance test specifications.

Technical Skills: Proficiency in BPMN standards, Agile documentation tools, and business architecture principles.

Our client operates in Canada. The company takes all reasonable steps to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires it when necessary and its existing bilingual employees are unable to perform these duties. Based on an assessment conducted by our client, it has been determined that this position requires candidates to be fluent in English (both spoken and written). In particular, this position will require the employee to interact with centralized internal departments (e.g., Operations / HR / Finance / Legal / Contracts / Sales) that support the organization in Canada and that do not speak French.

Summary
Location: Quebec City, hybrid mode required.

Duration: 3 years (Contract).

Schedule: 35 hours / week.

Industry: Government / Public Services.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.