Accounts Receivable Administrator I

Working Location: Ontario, Richmond Hill

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus: https://www.olympusamerica.com/careers.

Job Description

This position is responsible for managing overdue accounts, following up on outstanding invoices, and working with customers to ensure timely payment. This role requires strong communication and problem-solving skills to help maintain healthy cash flow and reduce bad debt. The AR Administrator works closely with Credit, Sales and Customer Service teams to resolve billing issues and support effective accounts receivable operations.

Job Duties

• Responsible for managing all aspects of collections for customer accounts.
• Accurately follow invoicing instructions as per requirements noted on sales and purchase orders.
• Submit invoices online through customer’s billing websites as required.
• Contact clients by phone and email to secure timely payment of open invoices and resolve payment disputes.
• Develop and maintain strong relationships with payables contacts for each customer to help encourage timely payments.
• Research and resolve issues associated with collection, lost payments, and customer accounts.
• Coordinate resolution efforts to ensure timely collection of cash.
• Maintain well-organized customer files and collection notes.
• Achieve assigned targets for cash receipts and reduction of past dues.
• Monitor group email boxes and coordinate with team members to ensure prompt resolution of requests.
• Provide excellent customer service to external and contacts.
• All Other Essential Duties as directed.

Job Qualifications

Required:

• High School Diploma Required; Undergraduate Degree (Finance, Accounting, Business) preferred.
• Minimum of 1 year of experience in collections, accounts receivable or credit analysis.
• Bilingual in French/English required.
• Strong understanding of billing, invoicing, and payment processes.
• Proficiency in Microsoft Excel and ERP/accounting systems.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to analyze data and resolve account issues efficiently.

The anticipated starting base pay range for this full-time position working at this location is $28.77 to $30.39 per hour plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.
Artificial Intelligence is not being utilized in the Olympus hiring process.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

• Competitive salaries, annual bonus

• Comprehensive medical benefits and pension plan

• Generous Paid Vacation and Sick Time

• Paid Parental Leave and Adoption Assistance

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee centric mindset

• Offers onsite, hybrid and field work environments

• Paid volunteering and charitable donation/match programs

• Employee Resource Groups

• Dedicated Training Resources and Learning & Development Programs

• Paid Educational Assistance

Are you ready to be a part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.

Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.

Artificial Intelligence is not being utilized in the Olympus hiring process.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Finance & Procurement