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Forma.ai
Director of Implementation at Forma.aiForma.ai • Toronto, ON, Canada
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Director of Implementation at Forma.ai

Director of Implementation at Forma.ai

Forma.ai • Toronto, ON, Canada
8 days ago
Job type
  • Full-time
Job description
Shape the future of sales operations as Director of Implementation with Forma.ai. Drive success for enterprise clients while building high-performing teams and strategic customer onboarding. This leadership role involves overseeing implementation strategies, building an exceptional team, and aligning customer approaches with company goals. You'll define key performance indicators and serve as a strategic advisor to executive stakeholders, ensuring successful implementations and renewals across a portfolio of enterprise clients. Key Responsibilities: • Define implementation strategy for customer onboarding • Build and mentor high-performing implementation teams • Align customer strategies with company growth goals • Establish KPIs for performance and operational efficiency • Serve as a senior advisor for optimizing sales compensation Requirements: • 8–12+ years of relevant experience in SaaS or consulting • Strong background in Sales Performance Management • Proven leadership in implementation or customer operations • Deep understanding of data architecture and systems • Excellent communication and analytical skills Lead transformative implementations while driving customer impact at Forma.ai. #J-18808-Ljbffr
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Director of Implementation at Forma.ai • Toronto, ON, Canada

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