Facilities Support Services Lead

Requisition ID: 402190

Position Number: 20053955

Posting End Date: Open Until Filled

City: Winnipeg

Employer: Concordia Hospital

Site: Concordia Hospital

Department / Unit: Facilities Support Services - CGH

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 05/25/2026

FTE: 1.00

Anticipated Shift: Days;Standby coverage as required; On Call

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Provide efficient and effective delivery of support services covering environmental services, facilities, security, maintenance and if applicable medical device reprocessing for assigned site/service provider, service and/or community. Manage and coach a customer centric team with timely, reliable, responsive, service and support aligned to provincial and regional standards to achieve its intended outcomes including achieving key performance indicators.

This position provides leadership to staff and acts as a liaison where applicable with the region as well as shared services which are critical to the effective functioning of the health services operations.

Provide insight and local expertise on site assets such as: facilities, equipment to Director Facilities Support Services and Shared Health Shared Services with accurate information and advice in support of the site/service provider and/or community operating plans to ensure the provision of reliable province-wide and multiculturally respectful health services for environmental services and facilitates management.

Part of a regional facilities support services team under direction of the Director Facilities Support Services (DFSS), the Facilities Support Services Lead is responsible to serve and support the operations for the site/service provider or community:

• Ensure the efficient and effective delivery of support services covering environmental services, facilities, equipment and maintenance for the site/service provider and/or community area within the guidelines established by the Winnipeg Regional Health Authority.
• Build and manage a client-centric team that provides timely, reliable, responsive, environmental services and facilities services and support.
• Liaise with region and Shared Health capital planning to assist on projects such as building construction and security projects for the site/service provider and/or community.
• Liaise with region and Shared Health clinical engineering to assist on projects such as building construction and security projects for the site/service provider and/or community.
• Maintain the physical assets (property and equipment) of the relevant site to ensure the provision of reliable and respectful health services.
• Provide oversite and management to maintenance, tradespeople, power engineers & security (if applicable), housekeeping/environmental services, food (if applicable) and MDR.
• Provide site incident control and business continuity and coordination of the site plan.

Experience

• 5 years of progressive management experience preferably in healthcare environment including:
  • 5 years of experience building and leading a high-performing a team.
  • 2 years of experience with specifically dealing with the coordination of support functions such as: maintenance logistics; technical, safety and fire safety training; and human resource management.
  • 2 years of experience managing in an unionized environment.

Education (Degree/Diploma/Certificate)

• A post-secondary degree in a related discipline from an accredited educational institution.
• Facilities management certificate/diploma or certification is an asset.
• An equivalent combination of education and experience may be considered.
• Lean Six Sigma certification is an asset.
• Project management or change management certification is an asset.

Certification/Licensure/Registration

• Active member in good standing of an associated regulatory body as appropriate.

Qualifications and Skills

Demonstrated senior leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

• Must be able to accompany staff to work at heights, within small spaces and to climb, reach, kneel, and squat to examine facilities related issues.
• Must be able to work safely in a typical computerized office environment with frequent meetings around the facilities throughout the organization.
• Interruptions to respond to questions are common; schedule dedicated and focused time for planning and concentration can be scheduled.
• Regular travel throughout the service area requiring a valid Manitoba driver’s license and use of a personal motor vehicle.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden Door Geriatric Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.