Account Lead

Account Lead, North America

MIK Studio is a creative powerhouse bringing brands to life through storytelling and emerging technology. Our team spans the globe—designers, audio engineers, copywriters, developers, account managers, and creative strategists—with headquarters in Sydney and team members across North America, Europe, the UK, and Asia.

We collaborate with some of the world’s most exciting brands, including Spotify, Warner Music, Atlantic Records, Universal Music, Sony Music, and Paramount.

We’re looking for an experienced and commercially minded Account Lead to drive the success of our North American business. In this role, you’ll act as a strategic partner to key clients, leading the delivery of integrated, multi-channel campaigns while ensuring operational excellence across teams.

Sitting at the intersection of account, creative, and production, you’ll bring clarity, momentum, and a strong point of view to everything we deliver. This is a leadership role for someone who thrives in a fast-paced, global environment and is passionate about building strong client relationships, elevating creative output, and contributing to the continued growth of MIK Studio.

Key Responsibilities

• Act as the senior lead across key North American accounts, owning client relationships and serving as a strategic partner.
• Drive end-to-end delivery of integrated campaigns across digital, social, e-commerce, branding, and content.
• Translate client objectives into clear strategies, scopes, and delivery plans, ensuring alignment across global teams.
• Lead and mentor the Project Management function, ensuring strong delivery practices, clear prioritisation, and operational excellence across projects.
• Establish and refine workflows, processes, and ways of working to drive efficiency, scalability, and consistency.
• Support the growth of the North American business, contributing to account expansion, identifying new opportunities, and strengthening client partnerships.
• Collaborate closely with creative, strategy, and production teams to deliver high-quality, on-brand work at scale.
• Oversee multiple projects and campaigns simultaneously, ensuring timelines, budgets, and quality standards are consistently met.
• Maintain a strong point of view on creative output, contributing to concepting and ensuring work aligns with client and market needs.
• Adapt and localize global campaign assets for Canadian and broader North American markets, ensuring cultural and market relevance.
• Uphold and elevate creative and delivery standards across NA/UK teams through clear, constructive feedback and guidance.
• Work effectively across time zones, ensuring seamless collaboration between North America, UK, and global teams.
• Foster strong cross-regional relationships, helping to bridge teams, share knowledge, and create a connected, collaborative working environment.
• Contribute to a positive and inclusive team culture, supporting engagement, communication, and alignment across distributed teams.
• Stay informed on industry trends, culture, and emerging technologies to continuously elevate output and thinking.

What We’re Looking For

• Strong experience in an Account Lead, Senior Account Manager, or equivalent role, with demonstrated ownership of key accounts.
• Proven ability to lead delivery across complex, multi-channel campaigns in a fast-paced environment.
• Experience leading or closely managing Project Management teams and delivery workflows.
• Strong commercial and strategic mindset, with the ability to balance client needs, creative ambition, and operational realities.
• Excellent communication and presentation skills, with confidence in senior client-facing situations.
• Highly organised, proactive, and solutions-oriented, with the ability to manage multiple priorities and drive outcomes.
• Experience working across global teams and time zones, with the ability to build strong relationships in distributed environments.
• Collaborative leadership style with the ability to influence cross-functional teams and contribute positively to team culture.
• Understanding of UX/UI principles is beneficial (not a dedicated UX/UI role).

Why MIK Studio?

We’re a global studio that champions creativity, individuality, and bold thinking. We believe in pushing boundaries and challenging the status quo—whether in our work, our teams, or the industry at large. At MIK, you’ll join a group of makers, storytellers, and strategists united by a passion for culture and craft.