Senior Communications Specialist (GOAPRDJP00000926)

WE'RE HIRING

Position Title: Senior Communications Specialist (GOAPRDJP00000926)

10 Months Contract

Work Status: Hybrid: This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions

Work Location: 9820 106 ST NW, Edmonton, Alberta

Must Have: Education

• Bachelor degree

OR

• Diploma (in business, communications, adult education etc) with 3 additional years experience in the area of training.

Must Have: Work Experience

• 5 years experience creating user training materials, technical documentation, and platform support resources.
• 5 years experience delivering training sessions via web-based interactive technology i.e. TEAMs.
• 5 years experience working on multiple tasks or initiatives with strict timelines, simultaneously.

Nice to Have: Work Experience

• 3 years experience developing and delivering communications and presentations at multiple levels of an organization. (eg. Executive Management, Management, Program Sponsors, Steering Committee, Branch Managers, End Users)
• 3 years experience developing and delivering training materials including documentation, computer - based training modules and training videos.
• 3 years experience developing change management deliverables including Change Strategy and Plans, Training Strategy and Plans, Stakeholder Impact Assessments, Communication Strategy and Plans.
• 3 years experience documenting user requirements, business processes, and workflows.
• 3 years experience fostering effective working relationships with leadership and stakeholders.
• 3 years using feedback analytics to shape/adjust training materiel

Description:

The Training Specialist is responsible for designing, developing, and maintaining learning materials that support effective use of the Digital Regulatory Assurance System (DRAS) across Environment and Protected Areas (EPA). This role focuses on identifying performance gaps, translating system and business process requirements into practical training tools, and supporting the delivery of structured virtual training to EPA staff to ensure consistent, confident, and efficient use of DRAS.

Key Duties and Responsibilities

• Develop and maintain clear, practical learning materials to support DRAS use, including job aids, guides, presentations, and scenario based learning resources.
• Work closely with subject matter experts, system leads, and business areas to ensure training content accurately reflects DRAS functionality, regulatory business processes, and user responsibilities.
• Identify gaps in user knowledge, performance, or consistency through feedback, observations, and data, and recommend targeted training or learning interventions to address those gaps.
• Support the design and development of formal virtual training sessions, including course outlines, slide decks, exercises, and supporting materials for EPA staff.
• Assist with the coordination and delivery of virtual training sessions, including facilitation support, participant guidance, and post training follow up activities.
• Contribute to continuous improvement of DRAS training by incorporating user feedback, system changes, and evolving business needs into learning products.
• Organize and manage training materials within established repositories to ensure content is current, accessible, and easy to navigate.
• Support alignment of training materials with broader Regulatory Assurance training strategies and standards within EPA.

Working Hours/location:

• Per worker model below this is a Hybrid role.
• Standard Hours of work are 8:15 to 4:30 with a 1 hr lunch break Alberta time, Monday through Friday excluding holidays observed by the province.
• This resource will primarily work remotely; however, the resource may be required to attend meetings
• or work sessions in office on reasonable notice from the Province. At the time of providing such
• notice, the Province will advise of the expected duration of any such meetings or work sessions.
• However, time to travel and any associated expenses to and from Edmonton and/or travel within Alberta will be at no cost to the Province.
• The expectation will be for the resource to work from the office for an occasional meeting will need to be in Alberta
• Location: … Oxbridge Place for the occasional on-site meetings
• When working remotely work must be done within Canada

Anticipated Interviews dates

• Interviews are estimated to be held between May 29-June 3. This is an estimate only.

Scoring Methodology:

• Financial/Pricing: 10%
• Resource Qualifications: 30%
• Interview Process: 60%

SUBMISSION MUST INCLUDE:

• RESUME and COVER LETTER APPLICATONS WITHOUT A COVER LETTER WILL NOT BE CONCIDERED
• TO PROCEED TO THE NEXT STAGE, YOUR RESUME MUST CLEARLY DESCRIBE ALL REQUIRED EXPERIENCE WITHIN THE CONTEXT OF THE SPECIFIC JOB OR PROJECT WHERE IT WAS GAINED. SIMPLY COPYING THE QUALIFICATION WITHOUT THIS EXPLANATION WILL NOT BE SUFFICIENT.
• EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.
• THREE REFERENCES, FOR WHOM SIMILAR WORK HAS BEEN PERFORMED, MUST BE PROVIDED. THE MOST RECENT REFERENCE SHOULD BE LISTED FIRST. REFERENCE CHECKS MAY OR MAY NOT BE COMPLETED TO ASSIST WITH SCORING THE PROPOSED RESOURCE.