Talent.com
Nordia Inc.
Governmental Service Customer Support, BilingualNordia Inc. • Val-des-Monts, QC
Governmental Service Customer Support, Bilingual

Governmental Service Customer Support, Bilingual

Nordia Inc. • Val-des-Monts, QC
7 days ago
Job type
  • Full-time
Job description

Are you looking for a career that will allow you to put your excellent social and negotiation skills to good use and to assist a varied clientele? You're rigorous, bilingual and would like to work from home and never on Sunday? If so, look no further! We have an excellent opportunity for you at NQX.

What we have to offer:

  • Hourly wage of $, which includes a bilingual premium.
  • Hourly bonus for Saturday work. Your Sundays will be free!
  • Fully paid training program.
  • Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance.
  • Work from the comfort of your own home, equipment provided.

In this role, you will:

  • Answer calls from customers regarding their upgrade to a communicating meter.
  • Call customers for follow-ups and to schedule technician appointments.
  • Manage complains and claims regarding service delivery professionally thanks to your empathy and commitment to others.

Qualifications:

  • Bilingual – you will need to interact with French and English-speaking people in Québec and will need to answer calls in English between 10% to 15% of the time.
  • Be available to work 5 days up to 40 hours per week: Monday to Sunday between 8:00 and 8:30 pm, Saturday between 9:00 am and 5:00 pm.
  • Have a high-speed internet connection of at least 25 MBPS and a secure, quiet space, within the province of Québec.
  • Aptitude and interest in sales: you are skilled in negotiation, dynamic and persevering.
  • Ability to work in a computerized environment and to multi-task.
  • High school diploma or equivalent completed.

Training start date: mid to late June

At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? !

Create a job alert for this search

Governmental Service Customer Support, Bilingual • Val-des-Monts, QC

Similar jobs

Remote Bilingual Customer Service Specialist for Growth

NTT DATAOttawa, ON, CA
Remote
Full-time

A leading technology services company in Canada is seeking a Customer Service Representative.The role involves delivering exceptional customer service, addressing inquiries with professionalism, an... Show more

 • Promoted

Dynamic Remote Bilingual Customer Service Specialist Role

Pig Improvement CompanyOttawa, ON, CA
Remote
Full-time

Excelling as a Bilingual Customer Service Specialist means providing outstanding remote support.Manage inquiries and promote services while ensuring every customer interaction is top-tier.This posi... Show more

 • Promoted

Bilingual Client Support Representative

BGISOttawa, ON, CA
Full-time

Serve as a Bilingual Client Support Representative, ensuring top-notch customer service and efficient building operations management.Handle client requests professionally and effectively.This role ... Show more

 • Promoted

Bilingual Customer Support Remote Vacancies

NQXOttawa, ON, CA
Remote
Full-time

Support customers from home as a Bilingual Customer Support Representative with NQX.This remote role serves clients from across Canada while based in New Brunswick.Join NQX's dynamic team to provid... Show more

 • Promoted

Bilingual Customer Service Representative

AltisOttawa, ON, CA
Full-time

Downtown Ottawa, Ontario (4-6 weeks of training onsite, followed by remote work based on performance).Eligibility to obtain an enhanced Security Clearance (provided by the Government of Canada).Ful... Show more

 • Promoted

Remote Customer Support Role for Bilingual Professionals

ConcentrixOttawa, ON, CA
Remote
Full-time

Take on a fulfilling remote role as a Customer Support Representative specializing in bilingual communications.Apply your English and French skills to provide excellent service and support in a dyn... Show more

 • Promoted

Bilingual Customer Support Associate

BET99Ottawa, ON, CA
Full-time

BET99 is Canada's Premiere Online Sportsbook and Casino.Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base a... Show more

 • Promoted

Bilingual Customer Support Specialist

Ainsworth IncOttawa, ON, CA
Full-time

Step into the role of Bilingual Customer Support Specialist, ensuring high-quality service for clients across North America.Utilize your English and French proficiency to assist clients via phone a... Show more

 • Promoted

Bilingual Customer Service Representative - ottawa

Altis Recruitmentottawa, on, ca
Full-time

Downtown Ottawa, Ontario (4-6 weeks of training onsite, followed by remote work based on performance).Eligibility to obtain an enhanced Security Clearance (provided by the Government of Canada).Ful... Show more

 • Promoted

Virtual Bilingual Customer Support Registrar in Ontario

Saint ElizabethOttawa, ON, CA
Full-time

Join a dynamic remote team as a Bilingual Customer Support Registrar.Provide essential non-clinical assistance to patients while working virtually from home in Ontario.In this role, you will engage... Show more

 • Promoted

Bilingual Customer Service Representative

Altis Recruitmentgatineau, qc, ca
Full-time

Downtown Ottawa, Ontario (4-6 weeks of training onsite, followed by remote work based on performance).Eligibility to obtain an enhanced Security Clearance (provided by the Government of Canada).Ful... Show more

 • Promoted

Bilingual Customer Support Specialist for Small Businesses

CFIBOttawa, ON, CA
Full-time

Support small businesses effectively as a Bilingual Customer Support Specialist from home.Apply your skills in HR and customer service to enhance business operations.You will be the key point of co... Show more

 • Promoted

On-Site Customer Service Rep – Government Programs (Ottawa)

OXARO Inc.Ottawa
Full-time

A technology consulting firm in Ottawa is seeking a Customer Support Specialist to assist individuals with government program inquiries.You will respond to questions via phone, chat, and email, pro... Show more

 • Promoted

Bilingual Customer Service Specialist — Remote Canada

Pig Improvement CompanyOttawa, ON, CA
Remote
Full-time

A leading agricultural biotechnology firm in Canada is seeking a Bilingual Customer Service Specialist to manage customer inquiries and provide exceptional service.This role requires fluency in Eng... Show more

 • Promoted

Dynamic Customer Service Role in Government Agency Support

OXARO Inc.Ottawa, ON, CA
Full-time

Experience a fulfilling career as a Customer Service Representative, supporting critical government services.Your role will involve responding to inquiries and providing clear, professional assista... Show more

 • Promoted

Customer Service Support Specialist (Bilingual)

Stanley Black & DeckerOttawa, ON, CA
Full-time

Become a vital part of our team as a Bilingual Customer Service Support Specialist.Engage with customers and distributors, ensuring seamless transaction processing and inquiry management in a remot... Show more

 • Promoted

Bilingual Customer Service Representative

ASP IncorporatedOttawa, ON, CA
Full-time

BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE- OTTAWA AIRPORT.Are you passionate about Safety & Security and seeking an opportunity to join a team of Security Professionals? A.Incorporated has provided... Show more

 • Promoted

Bilingual Customer Support & Tech Specialist (EN/FR) Remote

Beyond HostingOttawa, ON, CA
Remote
Full-time

A leading e-commerce service provider in Canada is seeking a bilingual Customer Service Representative to handle support tickets, live chats, and phone calls in both English and French.Applicants s... Show more