We are looking for a Product Owner – Customer Experience to help shape and deliver the customer journeys that define how people interact with our brand—from onboarding and service support to retention. This role sits within the Customer Experience team, playing a critical role in delivering top strategic priorities.
The Role In this role, you will work at the intersection of customer insight, business strategy, and technology delivery, owning and evolving initiatives that improve how customers discover, adopt, and use our services. You will partner closely with cross-functional teams to translate customer needs and CX strategy into actionable product outcomes that drive measurable improvements in satisfaction, loyalty, and operational performance.
Success means delivering solutions that simplify interactions, increase digital adoption, minimize friction, and create meaningful improvements in the end-to-end customer journey.
What You’ll Do
What You Bring
Product Owner • Mississauga, Ontario, Canada
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