Maintenance Operations Controller

Operations Controller

Job Description

The Maintenance Operations Controller oversees the technical dispatch of the fleet in full compliance with the Maintenance Control Manual and applicable airworthiness standards. Reporting to the shift manager, this role guides maintenance providers and flight crews, coordinates day-of-flight maintenance activities, and serves as the central point of contact for line maintenance operations on a 24/7 basis. The position requires strong technical expertise, sound judgment, and the ability to manage complex operational situations, including irregular operations and emergencies.

Responsibilities

• Manage the technical dispatch of all company and customer aircraft in accordance with the Maintenance Control Manual and applicable standards of airworthiness.
• Guide and direct internal maintenance teams, contracted maintenance, repair and overhaul (MRO) providers, and flight crews to ensure full compliance with aircraft maintenance requirements.
• Coordinate day-of-flight maintenance activities at line stations, including planning and organizing required tasks to support on-time operations.
• Provide technical assistance and troubleshooting instructions to support the rectification of aircraft defects and ensure safe, airworthy releases.
• Act as the focal point for all line maintenance activities on a continuous, around-the-clock basis, including during irregular operations (IROPS) and emergency situations.
• Communicate aircraft operational restrictions, limitations, and maintenance-related constraints to flight dispatch and systems operational control (SOC) in a timely and accurate manner.
• Control and monitor all Minimum Equipment List (MEL) items affecting the fleet, ensuring proper documentation, tracking, and compliance with regulatory and internal requirements.
• Continuously update the shift manager and maintenance controllers on the operational status of the fleet, including any significant technical issues or risks.
• Maintain current knowledge of all technical and regulatory requirements relevant to the role, including training mandated by maintenance and aviation authorities.
• Work effectively with internal and external customers to resolve technical and operational issues while maintaining a high level of service.
• Exercise sound judgment and make appropriate decisions with minimal supervision, especially in time-critical or complex operational scenarios.
• Use computer systems and applications to document actions, track maintenance events, and communicate with stakeholders in a clear and organized manner.

Essential Skills

• Valid Aircraft Maintenance Engineer (AME) license in category M2 or E, or equivalent qualification.
• Type endorsement on at least one of the following aircraft: Boeing 767, Boeing 777, Boeing 787, Boeing 737 MAX, Airbus A220, Airbus A320, or Airbus A330.
• Ability to work with minimal supervision while exercising sound judgment and taking appropriate actions in dynamic operational environments.
• Proficiency with computer applications including word processing, email, spreadsheets, and Windows-based systems.
• Strong communication skills, both written and verbal, with the ability to convey complex technical information clearly.

Why Work Here?

You will join a highly collaborative maintenance operations control team that values professionalism, clear communication, and mutual support. The role offers an ongoing contract with a highly competitive compensation structure and the possibility to transition to a permanent position if desired. You will work straight shifts on a 5-5-4 schedule, providing predictable hours and the opportunity to build a stable routine. The office environment is modern, clean, and aesthetically pleasing, creating a comfortable setting to focus on complex technical and operational tasks. This is an excellent opportunity to deepen your expertise in maintenance control while contributing directly to safe, reliable flight operations.

Work Environment

You will work in a maintenance operations control center within a clean, modern, and aesthetically pleasing office environment. The team consists of approximately 6–8 people working at maintenance operations control desks, fostering close collaboration and real-time communication. The position follows a 5-5-4 schedule on straight night shifts, typically from 18:00 to 16:20, supporting around-the-clock operations. You will use computer-based tools and standard office software to monitor fleet status, coordinate maintenance activities, and communicate with line stations, MROs, and operational control functions. The environment is structured, professional, and focused on safety and operational reliability, with an emphasis on clear communication and teamwork.

Job Type & Location

This is a Contract position based out of Toronto, ON.

Pay and Benefits

The pay range for this position is $60.00 - $65.00/hr.

Workplace Type

This is a fully onsite position in Toronto,ON.

À propos d'Aerotek

Nous savons qu’il est difficile de trouver du travail, et qu’il est encore plus difficile de trouver un travail enrichissant. Chaque année, Aerotek met en contact plus de 180 000 travailleurs de l’industrie légère et de métiers spécialisés avec plus de 14 000 employeurs, aidant ainsi nos travailleurs à naviguer dans un marché du travail en constante évolution et à trouver des emplois qui correspondent à leurs objectifs, à leurs compétences et à leurs centres d’intérêt. Depuis 1983, nous offrons une variété de possibilités de carrière dans l’industrie nord-américaine, soit des affectations à court terme dans les entreprises du Fortune 500 où vous pouvez développer vos compétences, soit des possibilités à long terme où vous pouvez jouer un rôle important en relevant les défis des entreprises en matière de construction, de fabrication et d’entretien. Notre équipe de plus de 1 500 recruteurs chevronnés, répartis dans plus de 250 bureaux, travaille sans relâche pour permettre à notre main-d’œuvre de s’épanouir. Permettez-nous de nous montrer à la hauteur de vos défis et de mettre à l’épreuve notre philosophie « Notre monde nous tient à cœur » au fur et à mesure que votre carrière évolue.

Aerotek offre un salaire hebdomadaire, des avantages sociaux y compris des soins médicaux, des soins dentaires et des soins de la vue, ainsi qu’un programme d’aide aux employés et un programme de rabais.

La société souscrit au principe d’égalité d’accès à l’emploi et examinera toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, de l’origine nationale, du statut de vétéran, de handicap, de l’orientation sexuelle, de l’identité de genre, de l’information génétique ou de toute autre caractéristique protégée par la loi.

Ordonnance sur l’égalité des chances de San Francisco:
Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA):
Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About Aerotek

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, employee assistance and discount programs.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.