Talent.com
Royal Bank of Canada>
Director, GRM & CLAO Performance ManagementRoyal Bank of Canada> • TORONTO, Canada
Director, GRM & CLAO Performance Management

Director, GRM & CLAO Performance Management

Royal Bank of Canada> • TORONTO, Canada
6 days ago
Job type
  • Full-time
Job description

Job Description

What is the opportunity?

RBC is seeking an experienced Director to join the Functions Performance Management team, supporting the GRM and CLAO group. This is a critical leadership role that partners with senior stakeholders across Finance, GRM, and CLAO to:

  • Provide financial and strategic advice to improve financial performance and enhance business decision-making for operating costs.
  • Coordinate planning, forecasting, financial reporting, and disclosures, ensuring strong controls and governance.
  • Lead the cost allocation framework, advising on cost distribution across platforms and driving transparency.
  • Drive key enterprise initiatives and increase synergies by consolidating capabilities across GRM and CLAO

The Director will act as the key Finance relationship manager for GRM and CLAO business leaders, and requires cross-platform collaboration, an entrepreneurial mindset, and the ability to thrive in a fast-paced, high-visibility environment. It is well-suited for individuals who excel in dynamic, forward-looking environments and are committed to driving financial excellence.

What will you do?

  • Lead Performance Management: Develop and deliver analysis and actionable information for financial planning and forecasting processes across GRM and CLAO. Provide financial insights to Operating Committees, to enable strategic decisions on investments, hiring, and cost management. Lead forward looking discussions on costs, identifying risks and opportunities for financial targets.
  • Financial Governance: Partner with Financial Control to ensure effective controls and governance oversight, fostering financial discipline, transparency, and accountability.
  • Process Improvement: Identify opportunities to improve financial processes, leveraging automation technologies, KPIs and demand management to drive efficiency and effectiveness.
  • Relationship Management: Manage Finance relationships with senior leadership across business segments, providing insightful financial analysis on business performance, cost trends, early warnings and savings opportunities.
  • Reporting and Analysis: Design and deliver management reporting and performance measurement frameworks for FTE and NIE reporting. Drive integration of drivers-based forecasting and cost transparency initiatives to enhance reporting analysis capabilities as well as challenge financial estimates, quarterly forecasts, annual plan, 5 year outlook and line of business reviews with a comprehensive understanding of forward looking trends.
  • Cost Allocation: Support the Cost Allocation Framework by establishing and maintaining a methodology for cost recovery and communication.
  • Team Management: Develop and lead a team of professionals, ensuring succession planning, employee development, and engagement.

What do you need to succeed?

Must-have

  • 7-10 years in complex matrix reporting, management reporting and analysis, and/or financial resource optimization.
  • CPA, CFA, or Finance MBA highly preferred.
  • Strong Microsoft Excel and PowerPoint skills, data mining, and familiarity with financial modeling and statistics.
  • Ability to influence stakeholders, mobilize groups, and manage teams effectively.
  • Keen sense of numbers, ability to multitask, and handle high-pressure executive requests.
  • Excellent oral and written communication skills for senior executive advice.
  • Strong focus on controls and collaborative skills to work in a matrix model

Nice-to-have

  • Excellent knowledge of RBC’s Financial Systems
  • Excellent conflict and issue resolution ability
  • Experience managing change and projects.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in an agile, collaborative, progressive, and high-performing and high-impact team
  • The opportunity to interact with senior level executives from many different parts of the organization, inside and outside of finance

Job Skills

Accounting, Business Analytics, Decision Making, Financial Planning and Analysis (FP&A), Interpersonal Relationships, Organizational Leadership, Team Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

OFFICE OF THE CFO

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-11

Application Deadline:

2026-08-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Create a job alert for this search

Director, GRM & CLAO Performance Management • TORONTO, Canada

Similar jobs

Director, Governance, Compliance And Performance Management - C$90,000 - C$100,000 A Year

BgisNorth York, Canada
Full-time

The Director oversees contract management, governance, compliance, and performance, acting as the primary client contact and coordinating key functional areas. Show more

 • Promoted

Customer Success Management Director at Moody's

MoodyToronto, ON, CA
Full-time

Lead customer engagement and success as the Assistant Director of Customer Success Management at Moody's.Shape the future of insurance financial reporting through innovative client solutions.As the... Show more

 • Promoted

Operational Risk Management Director HOOPP

HOOPP (Healthcare of Ontario Pension Plan)toronto, on, Canada
Full-time

Become HOOPP’s Director of Operational Risk and Crisis Management, focusing on business continuity and risk reduction strategies.Help shape a resilient future for Ontario’s healthcare workforce.Thi... Show more

 • Promoted

Director, Customer Success Management

SalesforceToronto, ON, CA
Full-time

Director, Customer Success Management.Salesforce is the #1 AI CRM, where humans with agents drive customer success together.And innovation isn’t a buzzword — it’s a way of life.The world of work as... Show more

 • Promoted

Director, Mobility Planning and Performance

TELUSToronto, ON, CA
Full-time

Join our team as the Director of Mobility Planning and Performance.This leadership role focuses on driving strategic financial performance and operational excellence within our Mobility Solutions G... Show more

 • Promoted

Director, Investment Structure Management

Vaco by HighspringEast Gwillimbury, ON, CA
CA$150,000.00 yearly
Permanent

Our client is an investment company.They are looking for a Director, Investment Structure Management to join their team!.Accelerated exposure and responsibility with career development opportunitie... Show more

 • Promoted

Strategic Director FNIM Programs at SE Health

SE Healthmarkham, on, Canada
Full-time

Become the Strategic Director of FNIM Programs at SE Health, driving community-centered initiatives and achieving financial objectives.Lead a dedicated team while fostering impactful relationships.... Show more

 • Promoted

Capital One Process Management Director

Capital One CanadaToronto, ON, CA
Full-time

Join Capital One Canada as a Process Management Director in Toronto.You’ll lead efforts to drive process excellence and influence strategic direction across the organization.Your extensive experien... Show more

 • Promoted

Operational Excellence Director at ADP

FairygodbossToronto, ON, CA
Full-time

Become an impactful leader at ADP as the Director of Operational Excellence in Shared Services.This role encourages innovation and engagement in improving service delivery.You will report directly ... Show more

 • Promoted

Director, Performance Management, Commercial Credit

RBCtoronto, on, Canada
Full-time

The Director, Performance Management, Commercial Credit will be a strategic and analytically rigorous individual leading the planning, forecasting, performance management, and decision support for ... Show more

 • Promoted

Director, Performance Enablement- National Practice - $110,000 - $130,000 A Year

FarberEast York, Canada
Full-time

Director responsible for improving performance and conversion outcomes in client intake and advisory functions by developing frameworks, providing insights, and fostering a data-driven culture. Show more

 • Promoted

Director, M&A

Perseus Group, Constellation Softwaremarkham, on, Canada
Full-time

Director of M&A, Homebuilder Solutions Portfolio.Perseus Group, Constellation Software is looking for a Director of M&A for its homebuilding and construction portfolio.This role will work closely w... Show more

 • Promoted

Director, Wealth Management

Alterna SavingsToronto, ON, CA
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Alterna Savings.The Director is responsible for efficient and effec... Show more

 • Promoted

Director, Lifecycle and CRM, RBCx

RBCxToronto, ON, CA
Full-time

As Director, Lifecycle & CRM, you will lead the strategy and execution of how we communicate with clients across email, SMS, and owned digital channels.You will own lifecycle strategy, campaign dev... Show more

 • Promoted

Senior Risk Management Leader at BMO

Bank of MontrealToronto, ON, CA
Full-time

Become a Senior Risk Management Leader at BMO, focusing on credit risk governance and innovative solutions.Drive the adoption of analytics and enhance compliance measures.This pivotal role requires... Show more

 • Promoted

Hicks Morley Knowledge Management Leadership Role

NagataConnexToronto, ON, CA
Full-time

Lead the Knowledge Management department at Hicks Morley in Toronto and utilize your Labour and Employment law knowledge strategically.This hybrid position integrates leadership with legal expertis... Show more

 • Promoted

Senior Risk Management Leader BMO

BMOToronto, ON, CA
Full-time

Drive operational resilience as Senior Manager at BMO, overseeing crucial risk governance and management processes.Your insights will protect and enhance business criticality.In this role at BMO, y... Show more

 • Promoted

Change Management Director Spearheading HR Modernization Initiatives

Summit Search GroupToronto, ON, CA
Full-time

Transform HR delivery models as a Change Management Director focusing on innovation and employee engagement.Drive adoption of new technologies and ensure cultural alignment throughout the organizat... Show more

 • Promoted

Credit Risk Management Leader for Compliance and Team Development

Industrial and Commercial Bank of China (Canada)Richmond Hill, York Region, CA
Full-time

Join the ranks as a Credit Risk Management Leader, overseeing credit reviews and ensuring compliance with all regulatory frameworks.Guide a team of credit analysts in delivering high-quality evalua... Show more

 • Promoted

Director, Model Risk Management & Governance

VancityToronto, ON, CA
Full-time

A member-owned credit union is seeking a Director of Model Risk Management to lead the establishment of their Model Risk Management function.This full-time role involves designing frameworks for ef... Show more