Account Supervisor
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Key Accounts Supervisor Hybrid PositionLondon Hydro • Winnipeg, Canada
No longer accepting applications
Key Accounts Supervisor Hybrid Position
London Hydro • Winnipeg, Canada
8 days ago
Job type
- Full-time
Job description
Lead client relations as a Key Accounts Supervisor at London Hydro. Engage key account customers and resolve issues while driving excellent service delivery.
In this crucial role, you will oversee the coordination of the Key Account Customer Relationship team, ensuring effective communication with commercial and municipal clients. Your expertise in issue resolution and technical support will be critical in maintaining positive relationships and advocating for customer needs. This hybrid position allows you to creatively contribute to customer service innovations and program improvements.
Key Responsibilities: • Manage proactive customer onboarding and engagement activities • Resolve client issues by collaborating with cross-functional teams • Educate clients using usage data and metrics • Support regulatory initiatives relevant to key accounts • Track customer satisfaction and enhance service delivery
Requirements: • Bachelor’s degree or equivalent qualifications • At least five years in electrical utility support roles • Understanding of electrical systems and billing structures • Strong organizational and analytical skills • Valid Driver’s Licence Class G
Utilize your customer advocacy and technical skills to excel in the Key Accounts Supervisor role at London Hydro. #J-18808-Ljbffr
In this crucial role, you will oversee the coordination of the Key Account Customer Relationship team, ensuring effective communication with commercial and municipal clients. Your expertise in issue resolution and technical support will be critical in maintaining positive relationships and advocating for customer needs. This hybrid position allows you to creatively contribute to customer service innovations and program improvements.
Key Responsibilities: • Manage proactive customer onboarding and engagement activities • Resolve client issues by collaborating with cross-functional teams • Educate clients using usage data and metrics • Support regulatory initiatives relevant to key accounts • Track customer satisfaction and enhance service delivery
Requirements: • Bachelor’s degree or equivalent qualifications • At least five years in electrical utility support roles • Understanding of electrical systems and billing structures • Strong organizational and analytical skills • Valid Driver’s Licence Class G
Utilize your customer advocacy and technical skills to excel in the Key Accounts Supervisor role at London Hydro. #J-18808-Ljbffr
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Key Accounts Supervisor Hybrid Position • Winnipeg, Canada
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