Business Performance Consultant

Select how often (in days) to receive an alert: We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples. Equity, Diversity & Inclusion

The City of Regina is an equal opportunities employer dedicated to fostering a respectful, collaborative, inclusive, and barrier-free workplace, allowing everyone to achieve their full potential. We value diversity as a key to our success and encourage all qualified candidates, including Indigenous peoples, people of colour, 2SLGBTQIAP+ individuals of all genders, people of disabilities, and members of equity-deserving communities, to apply. The City of Regina is committed to ensuring accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please inform our Talent team and we'll collaborate with you to address your requirements. Position Summary

The Business Performance Consultant supports corporate and departmental initiatives related to business process improvement, performance measurement, project management, and training development. This role leads and supports projects, conducts research and analysis, and provides recommendations to enhance programs, services, and operational outcomes. Key Duties & Responsibilities

Oversee the end‑to‑end lifecycle of AV products and initiatives, including strategic lifecycle planning, hardware and software rollouts and support, budget ownership, asset refresh and replacement planning, and standardized pricing across the organization. Act as a technical resource on projects relating to the end user computing environment. Use project management principles and processes to plan, deliver and provide status on work, and ensures adherence to Agile project management methodology. May also be expected to lead or assist on various end user computing environment projects including completion and coordination of project related tasks. Implement corporate initiatives at the department level and facilitate requirements gathering Assess business processes, identify gaps, and recommend improvements Conduct needs analysis, process mapping, and develop documentation and standardized processes Coordinate and facilitate meetings; provide consultation and advise stakeholders on implementation strategies Monitor and report on performance metrics; prepare presentations for leadership and stakeholders Research best practices and develop tools, templates, reports, business cases, and RFPs Develop and deliver training using adult learning principles; identify skill gaps and recommend solutions Key Qualifications

Knowledge Knowledge of and the ability to interpret and adapt concepts and principles of project management, change management, business analysis (e.g., Business Analysis Body of Knowledge (BABOK) theory and International Institute of Business Analysis (IIBA) knowledge), and knowledge of problem-solving techniques in order to determine options and assess and recommend the best course of action Knowledge of specific issues, trends and challenges within the context of the broader Department and understanding of broader City operations This position requires specialized knowledge of strategic and business planning concepts and techniques, and the ability to apply them in a practical manner, the knowledge of project management methodology, research and analytical skills and strong report writing ability Knowledge of endpoint management practices, including device configuration, security, and support, along with hardware lifecycle management (procurement, deployment, maintenance, and decommissioning), and proficiency with Microsoft tools such as Intune, Entra ID (Azure AD), Microsoft 365, and related administrative platforms. Communications and Interpersonal Skills Communication skills are used to present to, lead and/or facilitate groups of stakeholders Communication skills are required to resolve conflict, build common ground and consensus Change management skills include recognition and resolution of resistance to change This position facilitates discussions on service and department wide issues and will typically occur in situations where there are competing priorities, agendas, or interests Work with external stakeholder groups on corporate programs and initiatives A high level of emotional intelligence is used for coaching and facilitation in a variety of contexts Complexity of Problem Solving and Decisions In addition to the identification and definition of problems, there is a requirement to determine cause in order to develop a solution Problems that arise require analysis and conceptual thinking that relate to a situation Solution development requires creativity and innovation Decisions often relate to a reactive program / service-wide solution development / implementation Problems and challenges are generally across multiple functions / departments and require consideration of longer term scenario planning to assess cause and effect Impact of Actions and Decisions This position works independently, and provides research and analysis, recommendations, and reports, and therefore is responsible for the advice provided. Structure for the job is provided by policy, procedure, and direction from senior staff. Interpretation is required to assess situations within that structure This position has the potential to assist in creating a positive impact or result on various City programs and services Impacts multiple business areas through promoting and executing leading practices research regarding strategy execution principles, business planning, process improvement, performance measurement, portfolio management, collaboration and teamwork Working / Other Conditions

No formal supervisory responsibility; includes project coordination and oversight of deliverables No unusual physical demands; requires sustained concentration and active listening Work is primarily conducted in City facilities Additional Requirements

Must have a valid driver's license. Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy. Proof of education is required. Additional assessments may be conducted to evaluate competencies, skills, and knowledge. Benefits

We offer competitive compensation, health and wellness benefits, and growth through educational support and in-house courses.

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