Job descriptionThe Opportunity We are seeking a well‑rounded Systems Administrator with a strong foundation in Windows systems administration, general Systems Operations, and information security best practices. This role is responsible for maintaining reliable, secure, and scalable IT systems across on‑premises and/or cloud environments. The ideal candidate is comfortable wearing multiple hats, troubleshooting complex issues, and partnering with security teams to protect enterprise infrastructure.
Key Responsibilities Systems Administration
Administer, maintain, and support Windows Server environments (AD, DNS, DHCP, Group Policy, file/print services)
Manage day‑to‑day system operations, including patching, monitoring, backups, and performance tuning
Deploy and maintain standard operating system builds and system configurations
Assist with infrastructure upgrades, migrations, and lifecycle management
Provide Tier 2/3 escalation support for client, server, and infrastructure issues
Security & Compliance
Apply security hardening and baseline configurations aligned with best practices
Manage identity and access controls (AD, RBAC, least‑privilege access)
Assist with vulnerability remediation, patch management, EDR management, and audit readiness
Monitor systems for security events and participate in incident response
Collaborate with InfoSec stakeholders to enforce policies and compliance requirements
Automation & Improvement
Use scripting and automation to improve reliability and efficiency
Maintain documentation for systems, standards, and procedures
Identify operational risks and recommend improvements to availability, security, and scalability
Required Qualifications
5+ years of experience in systems administration or sysops roles
Strong experience with Windows Server and Active Directory environments
Working knowledge of information security principles (hardening, access control, patching, incident response)
Familiarity with monitoring, patch management, EDR, and other endpoint management tools
Ability to troubleshoot complex issues across systems, networking, and security layers
Preferred Qualifications
Experience with PowerShell scripting and automation
Knowledge of networking fundamentals (TCP/IP, firewalls, VPNs)
Experience supporting compliance or security frameworks (e.g. PCI‑DSS, NIST, ISO 270001, SOC 2)
Prior experience partnering closely with InfoSec or Security Operations teams
Additional Skills
Strong analytical and problem‑solving skills
Ability to prioritize and manage multiple tasks in a production environment
Clear written and verbal communication
Comfortable working independently and as part of a team
Competitive Benefits
A place where you can take your career in the direction you want to grow and go
Opportunities for advancement and career development
Equal Opportunity & Accommodation Statement We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.
We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States, and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.
We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.
Fine Print Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.
Pre‑employment Screening Final candidates will be required to undergo a confidential pre‑employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.
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