Job descriptionFor over 60 years, The ECCO Group™ has experienced consistent expansion, with our manufacturing sector dominating the sheet metal HVAC market in Western Canada. Our ECCO Supply™ division offers comprehensive wholesale distribution services for Heating, Ventilation, and Air Conditioning (HVAC) supplies and equipment. With sales branches situated in manufacturing and distribution hubs across Western and Central Canada, we are now extending our team into the United States. We are seeking individuals who are enthusiastic about enhancing customer satisfaction and fostering substantial market expansion to join our organization as we continue to grow. ABOUT THE POSITION
The Branch Manager is a management position which is responsible for the organized, successful and profitable operation of the Company’s Branch. The Branch Manager is part of ECCO Supply’s management team responsible for creating and maintaining a professional and well-run organization which is able to capitalize on new opportunities while meeting all the challenges of its existing business. DUTIES
Responsible and accountable for all aspects of the Regina Branch including, but not limited to, Sales and Marketing, Customer Service, Human Resources, Inventory Management, Occupational Health and Safety. Consistently providing superior customer service to ECCO Supply customers so they will want to do repeat business. Maintaining expert level product and industry knowledge required to fulfill the Employee's duties and responsibilities as they relate to the HVAC industry through continuing education including seminars, training courses, and industry events. Aggressively pursuing new opportunities in the market to ensure ECCO Supply’s prominence in both residential and commercial business; Establishing and maintaining a first-class business relationship with ECCO Supply customers (internal and external). Overseeing the effective, efficient, economical and productive operations of the sales counter, point of purchase displays, and warehouse; Ensuring periodic reviews of ECCO Supply Associates and making wage and bonus recommendations to the Regional Sales Director for approval. Creating and maintaining a professional, energetic and enthusiastic workplace environment which aids in the recruitment and retention of exceptional high-performance employees while effectively promoting ECCO Supply to our customers. Qualifications
5-7 years of direct branch leadership experience with direct reports from sales, administration, operations, custom fabrication shop and warehouse management A degree or college diploma in Administration, Accounting, Business, Engineering or Management; Leadership experience either with ECCO or with any previous employer; Business acumen (sound judgment, managerial perspective, ability to manage annual business planning & budgeting, and monthly profit & loss statements). Applied knowledge and understanding of HVAC systems; Willingness to continually upgrade skills via education, coaching or other training opportunities.
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