Family Worker - ACTT/EPI

Why Join CMHA Peel Dufferin? Support your community. Advance your career. Fulfill your purpose.

Join the Canadian Mental Health Association – Peel Dufferin Branch and be part of a meaningful organization honored to be a Canadian Non‑Profit Employer of Choice. We provide support and services to those who live with mental illness, addictions, and are committed to increasing awareness and addressing the stigma surrounding mental health. We create a diverse organization representing the communities we serve.

What We Offer As a community‑based agency, we are dedicated to the mental, physical, and social health of everyone – including our team members. We offer a total rewards package to help you balance professional and home life and empower you to keep learning new skills and reaching your goals.

4 weeks accrued vacation

Up to 18 paid sick days accrued per year, plus 2 flexible days each year

HOOPP Pension Plan

Ongoing professional development plus $250 annual funding for continuing education and certifications

$350 annual allowance to invest in achieving your personal wellness goals

Position Overview The Family Worker will provide individual, family and group support using lived experience strategies to encourage learning and growth. The role uses a stepped‑care approach, providing consultation and support to the team to increase knowledge and strategies of family systems.

Status: Permanent full‑time, 37.5 hours per week (active vacancy). Salary: $67,419.02 – $79,316.51 annually (candidate qualifications will be considered for starting salary). Location: 60 West Drive, Brampton office – role is on‑site and/or community based.

Responsibilities

Provide individual and group supports for families

Complete a family assessment to identify areas of need and develop care plans

Increase awareness of resources and provide education about mental health and addictions to families

Support families in building healthy relationships, enhancing personal connections, implementing self‑care strategies, and becoming strong advocates

Facilitate groups as part of CMHA PD’s multidisciplinary team, including creating new groups and serving as a back‑up facilitator

Manage a caseload including regular re‑assessments, updating risk levels and caseload reviews

Refer and link families to community resources and groups that support their goals

Participate in regular staff meetings and care planning to provide family systems expertise for client care

Contact primary care at regular intervals to report clients’ care plan and discharge summary

Work collaboratively with other Family Workers to support organizational needs (e.g., volumes across all regions)

Update all appropriate documentation within 24 hours of client contact, as required by CMHA PD policy and procedure

Participate in the Family Community of Practice and other agency and community committees and workgroups as requested by manager

Qualifications

Personal family experience with mental health and/or addiction, and willingness to share experience

Post‑secondary degree or diploma in a relevant discipline (e.g., BSW, MSW, OT, RN)

Registered in the province of Ontario as a member in good standing with an appropriate regulatory college (Registered Social Worker, Registered Social Service Worker, Registered Occupational Therapist, Registered Nurse or Registered Psychotherapist)

Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment, brief interventions and short‑term supports

Expertise in community mental health and/or community based human services

Demonstrated crisis intervention skills for both telephone and in‑person situations

Utilize trauma‑informed best practices

Empathize and connect with those experiencing the mental health and addictions system

Conduct assessments and coordinate services that are recovery‑oriented, based on need

Demonstrated excellent decision making, problem recognition and problem‑solving skills

Strong computer literacy in Microsoft Office suites, virtual platforms, and client database management

Might be required to work evenings and weekends

Additional Preferred Attributes

Strong interpersonal skills with ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality; willingness to continually improve cultural competence

Openness to operate from an anti‑racist, anti‑oppressive, 2SLGBTQ+ affirming and intersectional framework

Willingness to learn and apply practical understanding of diversity elements (gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration status, family status, etc.)

Fluency in a second language, including ASL (American Sign Language) is considered an asset

Proof of administered full‑series Health Canada approved COVID‑19 vaccination prior to start date (medical or religious exemption allowed if protected ground)

Valid Canadian driver’s license and access to an insured automobile in good repair

A satisfactory Vulnerable Sector Screening (Police Check) report

Equity, Diversity & Inclusion Statement CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment, selection, and work environments that reflect the diverse populations we serve. We encourage applications from historically disadvantaged and marginalized groups, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous populations; ethno‑racial communities; people with disabilities; 2SLGBTQIA+ communities; women and gender diverse people; low‑income communities; and those with personal lived or living experience navigating mental health, substance use, and/or addiction challenges and personal recovery.

Accessibility Statement When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to providing reasonable accommodations and ensuring you have access to a fair and equitable process. For accessibility feedback, email HRrecords@cmhapeel.ca.

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