Solutions Engineering - Post Sales (Remote)

Solutions Engineering - Post Sales (Remote) Remote - Canada

Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web‑based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third‑party solution options, allows both small and large businesses to automate operations by integrating vehicle data with other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Who you are: Geotab is seeking a Solutions Engineering professional who will showcase and adapt Geotab solutions for partners and end‑users by identifying and understanding customer needs and requirements. This position is involved in the development and customization of solutions using Geotab’s open platform to meet unique requirements and support partners and customers to overcome their business challenges.

What you'll do: In this role, you will be the technical bridge between Geotab’s ecosystem and our partners and customers. You will combine deep product expertise with strong consultative skills to understand business challenges and design elegant technical solutions. You will work closely with market development, channel managers, customer success and product teams – acting as a trusted technical advisor throughout the customer journey. You will be a customer‑focused self‑starter with strong communication and presentation skills, and you will manage multiple projects and priorities while identifying and pursuing potential revenue growth opportunities.

How you'll make an impact:

Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a SME to empower end‑users and partners.

Engage and collaborate with partners and end‑users to optimize their utilization of Geotab's technology, tailoring the approach to meet specific needs.

Collaborate with revenue‑generating teams as a key technical resource to identify and deliver solutions for customer challenges, contributing to sales growth, ecosystem expansion and customer retention.

Conduct discovery, requirements gathering, technical demonstrations, presentations and other technical activities to enhance the customer engagement experience.

Ensure partner and end‑user satisfaction through prompt and accurate service, supporting internal team support with insights and know‑how.

Support partner upskilling, driving them toward excellence across unique channels using best practices.

Assess and analyze partner and end‑user business challenges, identifying viability and proposing alternative approaches when necessary.

Contribute to continuous improvement of the company’s offerings by providing partner and end‑user feedback and collaborating with product.

Maintain accurate documentation of customer/partner engagements, solution designs and deliverables following department processes.

What you'll bring to this role:

3‑5 years of experience in Solutions Engineering, Sales Engineering, Engineering Support, or Software Development.

Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent combination of education/experience).

Experience in a technical field such as software engineering, data analysis, or systems integration with a focus on customer‑facing roles.

Technical knowledge of telematics, IoT, APIs and related technologies.

Experience with programming languages such as Python, SQL, Java, or C#, and familiarity with API integrations.

Ability to work with Agile work management, ticketing and CRM tools like JIRA and Salesforce.

Familiarity with data analysis and visualization tools such as Superset or Power BI.

Effective problem‑solving and critical‑thinking abilities, with the capacity to assess customer challenges and propose viable solutions.

Strong communication and presentation skills, articulating complex concepts to technical and non‑technical audiences.

Customer‑focused mindset, commitment to understanding client needs and delivering exceptional service.

Desire to stay relevant with emerging technology and flexibility to adapt to growing market demands.

Experience with sales or business development, particularly indirect sales channels, and ability to identify and pursue opportunities.

Time management and organizational skills to manage multiple projects and priorities simultaneously.

Benefits

Flex working arrangements

Home office reimbursement program

Baby bonus & parental leave top‑up program

Online learning and networking opportunities

Electric vehicle purchase incentive program

Competitive medical and dental benefits

Retirement savings program

*The above are offered to full‑time permanent employees only

How we work At Geotab, we have adopted a flexible hybrid working model, supporting both in‑person and virtual work. When working from home, a reliable internet connection with minimum bandwidth is required. The health and safety of employees is a top priority, and we encourage work‑life balance through online social events and collaborative tools.

Diversity and Inclusion Geotab encourages applications from all qualified individuals and is committed to accommodating people with disabilities throughout the recruitment process. If you require accommodation at any stage, please contact us at careers@geotab.com.

We insist that Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

This posting is for an existing vacancy.

Compensation Hiring Range: $83,000 – $105,000 CAD

#J-18808-Ljbffr