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First National
First National IT Helpdesk SpecialistFirst National • Winnipeg, Canada
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First National IT Helpdesk Specialist

First National IT Helpdesk Specialist

First National • Winnipeg, Canada
7 days ago
Job type
  • Full-time
Job description
Become an IT Helpdesk Specialist at First National, committed to providing outstanding technical support. This role encompasses resolving technical issues across various hardware and software applications.

Reporting to the Supervisor, you'll assist both on-site and remote employees with their technology needs. Your role includes supporting Windows 10 and 11, creating accounts for new hires, and updating technical documentation. You'll also maintain print services and collaborate with other IT teams to implement new solutions.

Key Responsibilities: • Respond to helpdesk ticket requests promptly • Support employees with device and software issues • Facilitate account creation for new staff • Oversee print server maintenance and software tracking • Collaborate on new technology implementations

Requirements: • 3+ years of relevant desktop support experience • Proficiency in Microsoft Office Suite and Windows • Strong analytical and troubleshooting skills • Clear written and verbal communication abilities • Work well both independently and in teams

Drive IT excellence at First National and support our staff's technological needs. #J-18808-Ljbffr
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First National IT Helpdesk Specialist • Winnipeg, Canada

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