Security Systems Integration Specialist

Scarlet Security & Risk Group (SSRG) is seeking an experienced Security Systems Integration Specialist to join our team.

The Specialist is responsible for the installation, configuration, commissioning, troubleshooting, maintenance, and integration of electronic security systems, including access control, video surveillance, intrusion detection, and related low-voltage infrastructure. This role ensures systems remain fully operational, reliable, and aligned with client expectations, company standards, and industry best practices.

In addition, the Specialist is responsible for maintaining accurate service records, following safety procedures, and supporting the overall performance, reliability, and efficiency of systems in the field, while consistently delivering high standards of product quality and service aligned with ISO 9001, ISO 45001, and ISO 31000 standards.

Responsibilities

• Install, configure, and commission security systems including access control, video surveillance, and intrusion detection systems.
• Perform advanced system integration across multiple platforms, ensuring interoperability between hardware, software, and third-party systems.
• Troubleshoot and resolve complex system issues involving software, hardware, and network communications.
• Support and maintain networked security devices, including IP cameras, controllers, and edge devices within LAN/WAN environments.
• Conduct system diagnostics and performance optimization for integrated solutions.
• Perform preventative maintenance, system upgrades, and firmware updates to ensure optimal system performance.
• Collaborate with project managers, service department, engineers, and clients to validate system functionality and integration requirements.
• Provide technical support during system design, deployment, and post-installation phases.
• Document configurations, network architecture, and integration workflows.
• Ensure compliance with company standards, safety regulations, and client requirements.
• Deliver training and handover support to end users where required.
• Provide technical guidance and mentorship to technicians, supporting skills development and knowledge sharing across the team.
• Assist with complex commissioning activities, advanced troubleshooting, and integration support for enterprise-level systems.
• Promote consistency in system programming, documentation standards, and service best practices across projects and teams.
• Support continuous improvement initiatives by identifying opportunities to streamline workflows, improve system reliability, and enhance operational efficiency.

Requirements

• 5+ years of experience in integrated security systems or low-voltage environments.
• Strong system programming and commissioning experience (required for senior-level candidates).
• Proven experience leading installation and service projects.
• Solid troubleshooting skills across hardware, software, and networked systems.
• Experience working with integrated platforms such as ICT, DSC, KEYSCAN, Lenel, Genetec, Avigilon, Milestone, AMAG, Kantech, Gallagher, or similar.
• Strong understanding of IP networking concepts (TCP/IP, VLANs, routing basics).
• Ability to work independently, manage priorities, and meet project timelines and budgets.
• Strong organizational, documentation, and communication skills.
• Post-secondary education in electronics or a related technical field is preferred.
• Valid TQ certification (or in progress).
• Valid driver's license with a clean driving record.
• Ability to work night shifts (10%-25% as required).
• Proficient in the safe and proper use of hand and power tools.

Company Perks

• $40-$47 per hour depending on experience
• Health & dental benefits for full-time employees
• Up to $1,000 in referral bonuses when your friends join the team
• A culture of respect, mentorship, and upward mobility
• Access to exclusive employee discounts on over 5000 products & services

About SSRG

Scarlet Security & Risk Group (SSRG) is an ISO31000, ISO9001 and ISO45001 certified company and one of Canada's leading security companies. We provide a variety of client-centric security, technology, risk management, and investigation solutions to customers across the country. Our diverse, highly qualified team members and relentless commitment to excellence create superior results for our clients.

Ready to Apply?

Upload your resume and a cover letter explaining why this role aligns with your goals. We're excited to hear from you!

We understand that the ideal candidate is not defined by meeting every single criterion, but by vision, impact, and commitment to our purpose. We are actively working to eliminate systemic barriers in our employment process. If your background demonstrates the strategic capacity and leadership required to drive our mission of reducing inequality, and you are excited by this opportunity, we encourage you to apply and articulate your vision in your cover letter.

Due to a high volume of applications, only those selected to move forward in the hiring process will be contacted.