Job Title: Residential Cleaner
Primary Location: Kelowna, BC
Job status: Full-Time, Permanent
Company Overview:
Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodation to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.
Job Overview:
This role sits at the centre of the day-to-day resident experience, ensuring the building is maintained to a high standard at all times. The Residential Cleaner is responsible for maintaining the cleanliness, presentation, and overall condition of the property's common areas and shared spaces. From daily upkeep to turnover support, this role plays a key part in delivering a well-run, well-kept community that residents are proud to call home.
Key Responsibilities:
Building Cleanliness and Presentation
- Maintain cleanliness across all common areas including lobbies, hallways, elevators, amenity spaces, and exterior entry points
- Ensure the property remains consistently clean, safe, and presentable throughout the day
- Complete scheduled cleaning routines and proactively address areas requiring attention
Resident Interaction and Service
- Respond to resident cleaning-related concerns in a timely and professional manner
- Maintain a friendly, respectful presence within the building and contribute to a positive resident experience
Turnover and Maintenance Support
- Perform detailed cleaning for move-ins and move-outs to ensure suites are ready for occupancy
- Assist with cleaning requirements following maintenance or repair work as needed
Seasonal and Exterior Upkeep
- Support seasonal duties, including light landscaping, leaf clearing, and maintaining exterior cleanliness
- Assist with snow removal, including shovelling and salting, to ensure safe access to the property
General Support and Emergencies
- Respond to urgent cleaning needs or building-related issues, including after-hours situations when required
- Adhere to all company standards, policies, and safety protocols in day-to-day work
Required Skillsets
- Strong organizational skills with the ability to manage daily tasks independently
- Clear and professional communication with residents and team members
- Detail-oriented with a high standard for cleanliness and presentation
- Proactive mindset with the ability to identify and address issues before they escalate
- Reliable, consistent, and able to follow through on responsibilities
- Positive, team-oriented approach with a strong sense of accountability