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Fairmont Hotels & Resorts
Guest Services Valet Manager in OttawaFairmont Hotels & Resorts • Ahuntsic North, ca
Guest Services Valet Manager in Ottawa

Guest Services Valet Manager in Ottawa

Fairmont Hotels & Resorts • Ahuntsic North, ca
3 days ago
Job type
  • Full-time
Job description
Step into an impactful role as the Valet Parking Manager at Fairmont Château Laurier, located near Parliament in Ottawa. Lead valet operations to create exceptional guest experiences while fostering strong team dynamics.

This role requires a minimum of two years of management experience in Front Office or Valet services. You will engage with guests and collaborate with department heads to maintain high service levels. Your focus on quality improvement will enhance both customer satisfaction and operational effectiveness.

Key Responsibilities: • Manage scheduling and processes for valet operations • Liaise with guests, vendors, and internal teams • Conduct inspections and maintain quality standards • Review guest feedback for continuous improvement • Train and coach staff for optimal performance

Requirements: • Supervisory experience in Guest Services • Effective verbal and written communication • Familiarity with Opera PMS is a plus • Must have a valid Driver’s License • Strong organizational skills

Lead solutions that enhance guest experiences while driving team success at Fairmont Château Laurier. #J-18808-Ljbffr
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Guest Services Valet Manager in Ottawa • Ahuntsic North, ca

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