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Manulife Financial
Continuous Improvement Manager Role at ManulifeManulife Financial • Winnipeg, Canada
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Continuous Improvement Manager Role at Manulife

Continuous Improvement Manager Role at Manulife

Manulife Financial • Winnipeg, Canada
9 days ago
Job type
  • Full-time
Job description
Join Manulife as a Continuous Improvement Manager in Toronto and lead initiatives driving operational excellence. Partner cross-functionally to modernize processes and enhance service quality.

This hybrid managerial position focuses on optimizing Retirement operations through advanced analysis and process improvements. You will oversee Business Process Analysts and implement workflow enhancements while ensuring compliance and alignment with regulatory standards. Building a culture of continuous improvement among team members will be key to achieving service delivery objectives.

Key Responsibilities: • Map processes and identify bottlenecks for improvement • Implement automation for efficiency and cost reduction • Document procedures for compliance and scalability • Build business cases alongside senior leadership • Monitor performance metrics to track success

Requirements: • Bachelor’s degree in relevant field • Lean Six Sigma Green Belt mandatory, Black Belt preferred • Minimum of 7 years in operations or financial services • Proven ability in process optimization • Strong communication and facilitation skills

Lead transformative initiatives and improve service delivery as a Continuous Improvement Manager at Manulife. #J-18808-Ljbffr
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Continuous Improvement Manager Role at Manulife • Winnipeg, Canada

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