Billing Specialist

Job Description

Medfar is seeking a detail-oriented and proactive Billing Specialist to manage billing operations for its Comtron entity, serving primarily U.S.-based customers.

This role is responsible for ensuring accurate, timely, and compliant invoicing in accordance with U.S. billing standards, contractual agreements, and internal policies. The Billing Specialist will play a key role in resolving discrepancies, supporting revenue recognition, and collaborating with cross-functional teams to maintain strong financial operations and client satisfaction.

Key Responsibilities:

Billing (80%)

• Prepare, review, and issue accurate, timely invoices to U.S.-based customers, ensuring all billing aligns with contractual terms, pricing structures, and service agreements

• Investigate and resolve billing discrepancies, customer inquiries, and payment issues in a professional and timely manner

• Ensure compliance with U.S. billing practices, applicable regulations, and internal controls

• Perform sales variance analysis

• Maintain detailed and audit-ready billing records and documentation

• Reconcile billing data with accounts receivable, revenue, and general ledger accounts

Other Responsibilities (20%)

• Collaborate with sales, customer success, and operations teams to ensure accurate billing setup and execution

• Support month-end and year-end close activities, including revenue recognition activities

• Collaborate with collection team to follow up on outstanding balances

Qualifications

• Bachelor’s degree in accounting, Finance, or a related field

• 2 to 3+ years of experience in billing, accounts receivable, or a similar role supporting

• Excellent attention to detail and strong analytical/problem-solving skills

• Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP/XLOOKUP)

• Strong written and verbal communication skills, with the ability to interact professionally with U.S.-based clients and internal stakeholders (English and French)

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Nice to Have

• Experience in healthcare, SaaS, or laboratory/diagnostic billing environments

• Experience with ERP system Sage Intacct

• Experience working with multi-entity or cross-border organizations

Additional Information

By joining MEDFAR, you will be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, while enabling better patient health outcomes. Becoming a MEDFARian also means having the opportunity to be part of an innovative community and working in a dynamic environment where your work will have a meaningful and tangible effect not only on your team and the business but most importantly on the healthcare industry.

• Remote work and flexibility (supporting work-life balance)

• RRSP contribution

• Healthcare insurance from day one

• Paid time off: 3 weeks + 1 additional week between Christmas and New Year

• Annual training allowance ($1,500) to support your professional development

• An onboarding program to help you get familiar with our environment and the digital healthcare field

• All IT equipment is provided, with additional gear if needed

• Internal growth opportunities (promotions, internal mobility)

• Support from a wellness and social committee, with initiatives to foster team cohesion, mental health, and employee well-being

• A company culture focused on transparency, collaboration, and innovation

• Join a dynamic and innovative environment where your work has a real and wide-reaching impact, helping to modernize healthcare in Canada and internationally

With offices around the world, fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries, bilingualism enables us to communicate in both languages while promoting the use of French.

At MEDFAR, we value diversity, equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported, regardless of their background, identity or abilities.As part of our commitment to a fair and inclusive recruitment process, we offer accommodation to candidates who request it. If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities. When applying, we invite you to complete this section, which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory, but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process, please consult this guide.