District Manager

Your main responsibilities

The District Manager is responsible for all aspects of the management and leadership of offices in an assigned area (district). In alignment with the company’s overall goals, the incumbent will manage the district to achieve high levels of customer satisfaction, improved employee engagement, growth of the business and improved profitability. They will guide the sales effort within the district, for new installation, modernization, and existing installation sales, as well as manage field operations activities, to ensure equipment is installed and services are delivered with maximum efficiency. Additionally, they will ensure all administrative requirements are properly executed.

People Leadership

• Provide leadership and direction to district employees to optimize engagement
• Manage direct reports through providing coaching, mentorship, guidance and constructive feedback to promote employee development
• Follow Schindler’s performance management process including conducting employee evaluations, setting objectives, and assessing results
• Create and execute career development plans for all district employees
• Oversee local labour relations to maximize productivity and performance
• Effectively communicate necessary information to keep employees informed of district initiatives, achievement of targets, and to resolve district issues

Operations and Financial Management

• Working with the Vice President – Field Operations and Vice President - Finance, and within the guidelines of the Company, administer and execute an annual budget and business plan
• Lead district activities to ensure business plan goals are met or exceeded
• Manage all field activities for the most cost effective results while meeting compliance and quality requirements

Health and Safety

• Lead health and safety at a district level through driving a culture of safety in the field and ensuring health and safety policies, procedures and programs are actively adhered to and applied to the business
• Ensure safety training and communications are delivered in accordance with company requirements
• Support the investigation and review of major occupational incidents, worker’s compensation claims and product liability claims to identify root cause(s) and implement corrective preventative actions
• Participate in health and safety related activities including Joint Health and Safety Committee meetings and safety audits

Sales Management and Customer Orientation

• Lead the entire district sales effort, including supporting key sales negotiations and the development of sales proposals
• Identify and pursue major potential customers to drive and support strategic growth objectives
• Develop and maintain a strong relationship with key customers
• Represent Schindler in the business community

Quality and Process Management

• Provide leadership for quality initiatives to ensure compliance with business obligations and customer requirements
• Guide administration activities, to ensure process effectiveness and ISO compliance
• Assure full utilization of Schindler systems and tools including compliance with established Best Demonstrated Practices (BDP) in all areas
• Ensure all branch activities are conducted in full compliance with Schindler’s Code of Conduct

What you bring

• Post secondary education in business or engineering related field
• 5-8 years in elevator industry or related experience, or a similar industry which includes the sales and servicing of capital equipment, with at least 3-5 of those years in a management position
• Proficient in MS Office
• Analytical: ability to think conceptually to have impact
• Coaching and Mentoring: ability to motivate and guide team members
• Communication: Ability to articulate vision and communicate strategy across all levels of the organization
• Leadership: Possess solid leadership skills
• People Management: Ability to select, train, supervise and evaluate staff

This is a current open role, and no artificial intelligence is utilized in the hiring or evaluation process. Our approach ensures fairness, compliance with provincial legislation, and recognition of the unique contributions each team member brings.

The budgeted salary range for this role is $150,000 to $180,000 plus incentive bonus plan. Pay within the salary range will be based on several factors including, but not limited to, relevant qualifications, certifications, experience, geographic location and organizational needs.

What’s in it for you?

• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match