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On Side Restoration
Lead, Water Damage TechnicianOn Side Restoration • Niagara Region, ON, CA
Lead, Water Damage Technician

Lead, Water Damage Technician

On Side Restoration • Niagara Region, ON, CA
4 days ago
Salary
CA$24.00 hourly
Job type
  • Full-time
  • Permanent
Job description

📍Location: Niagara Region, ON🕒Employment Type: Full-Time/Permanent 📅Posting Date: May 8th,

Position Summary

Ever felt like you’re drowning in stress? Water damage in a home or business is one of the most stressful events our clients might ever experience. Lead Water Damage Technicians at On Side do the work to evaporate water-related stress, bringing calm, order and dryness to all! Understanding the urgency of the situation and working with customers in a caring, calm and empathetic manner are paramount to the success of a Lead WDTs day! Working as a team, WDTs mop up the mess to ensure everything is shipshape and ready to get back to the pre-disaster state.

Compensation

  • Salary Range: $24-$28/hour
  • Overtime opportunities (where applicable)
  • On-call premium and overtime paid for rotating coverage

Benefits

  • Extended health coverage (medical, dental, vision, etc.)
  • Employee assistance program (EAP)
  • Group RRSP, with company matching DPSP
  • Life and disability insurance
  • Opportunities for advancement and internal mobility

What You’ll Do

  • Team guidance and mentorship: Leading by example, coaching team members, and ensuring efficient workflow
  • Hands-on proficiency: Working directly on the tools while maintaining high standards of safety and quality
  • Perform demolition of affected structures and materials
  • Set up and monitor drying equipment
  • Clean and restore areas impacted by water-related disasters
  • Complete restoration tasks
  • Support emergency mitigation efforts as needed

What You Bring

  • Leadership abilities and experience leading a team (1-year previous industry experience as a Lead Water Damage Technician)
  • IICRC certifications
  • Knowledge of structural drying procedures and ability to perform multi-unit assessments
  • Technical expertise: Experienced with all drying tools (air movers, negative air machines, pressurized drying systems, floor drying systems, dehumidifiers)
  • Tech-savvy: Comfortable using apps and software for documentation and reporting
  • Problem-solving under pressure: Quickly assessing challenges and implementing practical solutions
  • Willingness to follow all company safety requirements including wearing full PPE as required: Full face masks require clean shave (if applicable)
  • Optimistic outlook and adaptability: A genuine desire to help, including cross-training to support all departments
  • Organized and punctual: Strong time management and tool readiness
  • Physically fit (heavy lifting, crouching, bending, standing, reaching, maneuvering in small spaces)
  • A safety-first mindset
  • Ability to communicate effectively in English, both written and verbal

Why You’ll Love Working Here

  • A workplace that values respect, integrity, generosity, excellence and being customer driven
  • Opportunities to grow your career and learn from the best in the industry
  • A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note:

  • Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.

At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do. Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos. Make a real impact, do work that matters, and grow your career with us.

*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.

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Lead, Water Damage Technician • Niagara Region, ON, CA

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