Talent.com
Convoy Supply
Customer Service SpecialistConvoy Supply • Kelowna, BC, Canada
Customer Service Specialist

Customer Service Specialist

Convoy Supply • Kelowna, BC, Canada
6 days ago
Job type
  • Full-time
Job description

CUSTOMER SERVICE SPECIALIST

Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!

Founded in 1972, Convoy is North America’s trusted distributor of top-tier construction materials. With over 40 locations in US and Canada, we’ve grown into a leader in the industry, but we never forget the core values that got us here: exceptional products, outstanding customer service, and a genuine commitment to helping our customers thrive.

At Convoy, we don’t just offer jobs – we offer career-building opportunities. Here, you’ll be part of a dynamic, supportive, and fun environment where your voice matters, your growth is a priority, and success is something we all share.

We’re looking for passionate individuals who want to make an impact, bring fresh ideas, and be part of a team that values integrity, hard work, and collaboration. Whether you’re just starting your career or looking for your next challenge, Convoy is the place to build something meaningful – for yourself, for our customers, and for your future.

Why Convoy Supply?

  • Growth Opportunities: We believe in developing our people and offering them the chance to advance.
  • Teamwork at Its Best: Success isn’t just about individual effort – it’s about what we achieve together.
  • Commitment to Safety: Your well-being is a top priority, every day.
  • Comprehensive & Competitive Benefits: Robust benefits package designed to support you and your family’s health and well-being, and peace of mind, which also include:
  • Employee Assistance Programs and Telemedicine Services
  • Retirement saving plans
  • Employee referral bonuses
  • Paid training and development
  • Paid time off (vacation, sick time and company-paid holidays)
  • Short- and Long-term disability coverage

If you're driven to make an impact, build strong relationships, and contribute to something that matters — Convoy Supply is the place for you. Ready to roll up your sleeves and be part of something bigger? We’d love to meet you. Join us and help shape the future of construction, one delivery at a time.

Position Summary

If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, we are a distributor of construction materials, we supply roofing, building envelope and below grade materials and we want folks with great people skills on our team because, in the end – people make all the difference.

We’re looking for self-sufficient, motivated CSS for our Kelowna location at 125 Adams Road who want to help us expand our fast-growing business.

Responsibilities

  • Process customer transactions such as orders, quotes, and/or returns
  • Coordinate delivery and/or pick up of customer orders with the operations team
  • Educate customers on different products and their applications
  • Generate, place, and confirm purchase orders with suppliers
  • Receive payment for merchandise or services sold and log sales into the computer; responsible for payments received and adhering all administrative and accounting related procedures
  • Participate in the physical inventory of warehouse materials

Requirements

  • Experience assisting customers with product procurement - preferably in the building supply and/or construction industry
  • Problem solving skills with a natural ability to respond quickly and accurately to inquiries, handle a fast-paced environment, and keep a sense of humor
  • Excellent communication skills (both written and oral)
  • Excellent decision making and ability to take initiative
  • Well organized, strong attention to detail
  • Must be a respectful team player
Create a job alert for this search

Customer Service Specialist • Kelowna, BC, Canada

Similar jobs

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingColdstream, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Customer Experience Specialist - Gemini Group

Gemini Groupkelowna, bc, ca
Full-time

At GoldCare, we're on a mission to make healthcare smoother and smarter delivering cutting-edge information management software that empowers clinics, and providers to focus less on paperwork and m... Show more

 • Promoted

Delivery and Customer Service Specialist

goeasy Ltd.Vernon, Regional District of North Okanagan, CA
Full-time

Step into a rewarding role as a Delivery and Customer Service Specialist with easyhome, part of the goeasy family.Empower customers while driving sales and managing retail operations in a supportiv... Show more

 • Promoted

Onsite Customer Success Specialist – Dental Tech (Kelowna)

MNP Executive Search & Professional RecruitmentKelowna, Regional District of Central Okanagan, CA
Full-time

A leading digital manufacturing company in Kelowna is seeking a Customer Success Representative to be the primary contact for customer inquiries, provide administrative support, and ensure a high l... Show more

 • Promoted

HVAC Specialist

ECCO SupplyKelowna, Regional District of Central Okanagan, CA
Full-time

Do you enjoy providing exceptional customer service and have experience in sales?.Are you comfortable with multitasking and working in a fast-paced environment?.Can you handle and resolve customer ... Show more

 • Promoted

Banking Customer Experience Specialist

TD BankVernon, Regional District of North Okanagan, CA
Part-time

Une institution financière nord-américaine recherche un agent d'expérience client à Vernon, Colombie-Britannique.Dans ce rôle, vous traiterez des transactions financières, comprendrez les besoins d... Show more

 • Promoted

Client/Customer On-boarding Specialist - kelowna

SalonScale Technologykelowna, bc, ca
Full-time

SalonScale Technology is an innovative company that aims to revolutionize the beauty industry.By offering dynamic solutions, we empower salon owners to take control of their color costs and enhance... Show more

 • Promoted • New!

Customer Service Specialist

Convoy Supply LtdKelowna, Regional District of Central Okanagan, CA
Full-time

We believe in developing our people and offering them the chance to advance.Success isn’t just about individual effort – it’s about what we achieve together.Your well‑being is a top priority, every... Show more

 • Promoted

Customer Experience Specialist

Gemini Groupkelowna, bc, ca
Full-time

At GoldCare, we're on a mission to make healthcare smoother and smarter delivering cutting-edge information management software that empowers clinics, and providers to focus less on paperwork and m... Show more

 • Promoted

Customer Onboarding Specialist - CarePortals

CarePortalskelowna, bc, ca
Full-time

Remote | 🕒 Full-time | 🚀 Fast-growing SaaS startup.CarePortals is building the backbone of direct-to-consumer telehealth.We help digital health brands launch faster, run more efficiently, and sca... Show more

 • Promoted

Technical Support Specialist

Midea Canadakelowna, bc, ca
Full-time

Technical Support Specialist- HVAC.About Midea America Canada Corporation (MACC):.Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving... Show more

 • Promoted

Fullscript Customer Support Specialist

FullscriptKelowna, Regional District of Central Okanagan, CA
Full-time

Join Fullscript as a Customer Support Specialist in Kelowna, BC, where you will provide exceptional customer support across all channels.This role requires you to thrive in a dynamic service enviro... Show more

 • Promoted

Contract Customer Service Specialist - Storefront & Phone

GFKelowna, Regional District of Central Okanagan, CA
Temporary

A leading distribution company is seeking a Customer Service Representative for a 3-month contract in Kelowna, Canada.The role involves providing top-level customer service, processing orders, and ... Show more

 • Promoted

Customer-Centric Representative Enhancing Service in Collision Repair

KIRMAC Automotive Collision Systems Inc.Kelowna, Regional District of Central Okanagan, CA
Full-time

Elevate customer satisfaction as a Customer-Centric Representative in a leading collision repair company.Your service skills will turn each interaction into a positive experience.In this vital role... Show more

 • Promoted

Customer-Focused HVAC Specialist

ECCO SupplyKelowna
Full-time

Elevate customer experiences as an HVAC Specialist at ECCO Supply, where your skills in sales and service shine.Engage with customers face-to-face and through various communication channels.At ECCO... Show more

 • Promoted

Full-Time Customer Service Specialist

Homes Alive Pets InternalKelowna, Regional District of Central Okanagan, CA
Full-time

Enhance the shopping experience as a Customer Service Specialist, where your love for pets and strong communication skills shine.Focus on delivering top-notch service to pet owners and their compan... Show more

 • Promoted

Schedule And Customer Service Specialst - $23 - $26 An Hour

Norelco CabinetsKelowna, Canada
Full-time

The Customer Service Specialist will manage schedules, coordinate projects, and provide support while communicating with clients and internal teams. Show more

 • Promoted

Tesla Service Advisor for Innovative EVs

TeslaKelowna, Regional District of Central Okanagan, CA
Full-time

Enhance customer experiences at Tesla as a Service Advisor focusing on cutting-edge EV technology.Your passion for vehicles will drive the transition to sustainable energy.As a Service Advisor, you... Show more

 • Promoted

Customer Onboarding Specialist

CarePortalskelowna, bc, ca
Full-time

Remote | 🕒 Full-time | 🚀 Fast-growing SaaS startup.CarePortals is building the backbone of direct-to-consumer telehealth.We help digital health brands launch faster, run more efficiently, and sca... Show more

 • Promoted

Indigo Customer Experience Specialist

IndigoVernon
Full-time

Engage customers with meaningful experiences at Indigo as a Customer Experience Specialist.Create joyful moments and connect stories through our beautiful product offerings in a welcoming environme... Show more