Job descriptionResponsibilities
Drive all key business objectives including sales performance, client experience, and operational compliance
Lead, coach, and develop a team of Sales Representatives to achieve and exceed targets
Conduct regular field visits to support, coach, and ensure in-store execution excellence
Develop and implement strategies to improve performance in underperforming locations
Ensure all team members complete required training and ongoing coaching programs
Manage staffing, recruitment, and onboarding to maintain full coverage across the territory
Support career development, succession planning, and employee retention
Oversee day-to-day operations including field reporting, payroll, communications, and HR-related activities
Generate performance reports identifying strengths, gaps, and opportunities across the team
Ensure compliance with all field processes, policies, and guidelines
Maintain an effective and strategic weekly schedule aligned with business needs
Collaborate with the Program Director and cross-functional teams on key initiatives
Participate in special projects as required
What You Bring
Diploma or Degree in Business, Marketing, or a related field (an asset)
3+ years of supervisory or management experience, preferably in retail
Strong leadership, coaching, and team development capabilities
Experience in wireless, consumer electronics, or appliance retail is a strong asset
Proven ability to drive sales performance and deliver results through a team
Strong communication, presentation, and facilitation skills
Detail-oriented with the ability to manage multiple priorities in a fast-paced environment
Solid understanding of retail operations, merchandising, and partner relationship management
Ability to support recruiting and hiring initiatives as needed
Flexible to work evenings and weekends based on business needs
Why Join Match Retail?
Senior leadership role with high impact and visibility
Opportunity to work with leading national and global brands
Collaborative, performance-driven culture
Competitive compensation and benefits
Career growth and professional development opportunities
Match Retail is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all.
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