VIE - Region Business Process Expert - Business Intelligence (m/f)

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the VIE – Region Business Process Expert – Business Intelligence we are looking for?

Type of contract: Volontariat International en Entreprise (VIE). Before applying, please make sure you meet the VIE eligibility requirements. To learn more about the VIE program and the eligibility requirements, please, click here

Your future role

Take on a new challenge and apply your expertise in business processes and data management in a cutting-edge field. You’ll work alongside collaborative, innovative, and results-driven teammates.
You'll support efficient operations and continuous improvements across sites in the Americas region, ensuring the effective adoption, control, and monitoring of Alstom’s core operational systems, processes, and data. Day-to-day, you’ll work closely with cross-functional teams across the business (including Business Process Owners, Key User networks, and IS&T partners), provide expert support for solving system and process challenges, and drive improvements in data integrity and process efficiency.
You’ll specifically take care of assessing and prioritizing BI reporting needs, developing dashboards, and supporting data-driven process improvements, but also help lead initiatives to enhance regional Key Performance Indicators (KPIs) and support the adoption of new technologies and tools.

We’ll look to you for:

• Ensuring understanding and efficient usage of core systems, processes, and data
• Assessing BI reporting, dashboard, and automation needs, and helping deliver effective data-driven solutions across the region
• Working with experts to determine the best tools, data sources, and technical solutions
• Providing expert support to resolve system/process/data challenges and sharing common solutions across sites
• Supporting site maturity, productivity ramp-up, and continuous improvement initiatives
• Monitoring and ensuring data integrity while reinforcing master data governance
• Implementing a control tower approach to ensure adherence to core processes
• Leading and supporting KPI improvement initiatives for the region
• Supporting the animation and empowerment of the Key User network in the Americas region
• Delivering new Key User training and providing refresher training as needed
• Collaborating with stakeholders to ensure integration across streams for end-to-end processes
• Managing change and supporting future process and tool releases

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s degree or equivalent in Business, Engineering, Science, or a related field
• Leadership and influencing skills to drive change and inspire teams
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Data‑oriented mindset with interest in BI, digitalization, or reporting tools
• Drive to learn and master new technologies and techniques
• Ability to perform in ambiguous and challenging situations, effectively managing change and uncertainty
• Experience with BI tools is a plus
• Knowledge of SAP systems and business operations
• Fluent in English

Things you’ll enjoy

• Work with innovative tools and technologies for operational excellence
• Collaborate with cross-functional teams and supportive colleagues
• Contribute to impactful and innovative projects

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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