Operational Risk Senior Consultant II

Overview At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. Allstate Insurance Company of Canada is a leading home and auto insurer focusing on prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate emphasizes its "You’re in Good Hands" promise and is known for being named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. For safety tips and advice, visit www.goodhandsadvice.ca.

Role Designation Remote with an occasional requirement to go into the office in Toronto.

Job Description This job is a Second line risk and control function responsible for the implementation of RRM (Risk and Return management) programs by delivering insights, guidance and constructive challenges risk exposures and control deficiencies within ACG (All State Canada Group). The ideal candidate will collaborate with various AORs to gather and analyze risk data to identify trends or emerging risks that will facilitate informed management decisions.

Accountabilities

Lead and support enterprise risk assessments by identifying, analyzing, and documenting operational risks, control gaps, and emerging industry trends.

Contribute to the enhancement and maturity of the Enterprise Risk & Resilience Management Framework (ERRMF) and related risk programs.

Design and execute control testing, key risk indicator (KRI), and issue and incident management activities to evaluate control effectiveness.

Apply data analytics to monitor risk trends, identify anomalies, and drive continuous improvement of controls and processes.

Track and oversee issues, incidents, losses, and near misses, ensuring root cause analysis and timely remediation.

Ensure compliance with internal policies, regulatory requirements, and industry standards (e.g., OSFI, FSRA, IFRS 17, SOX, Solvency II), supported by testing and validation.

Support internal, external, regulatory, and compliance audits by coordinating required data, evidence, and reporting.

Prepare clear and insightful risk reporting and materials for Risk & Resilience Management (RRM) governance forums.

Act as a trusted advisor and liaison across first, second, and third lines of defense, promoting a strong risk culture through stakeholder engagement, training, and guidance.

Qualifications

Support and execute a growing volume of risk assessments, ensuring consistent application of methodology, quality analysis, and clear documentation.

Build, enhance, and operationalize risk and control frameworks, including designing second-line control testing programs from the ground up.

Lead control testing across multiple Areas of Responsibility (AORs), assessing effectiveness and identifying gaps, trends, and improvement opportunities.

Analyze risk, issue, and control data to produce clear, insightful reporting and analytics that inform management decision-making.

Own and enhance issue and incident management processes, including root cause analysis and actionable recommendations.

Provide practical, data-driven recommendations to management on key risks, controls, and remediation strategies.

Support the evolution and maturity of existing risk programs, partnering closely with leadership to strengthen overall effectiveness.

Contribute to enterprise risk initiatives across key risk areas (e.g., model, financial, strategic), flexing to emerging priorities as needed.

Drive continuous process improvement through regular working sessions, stakeholder collaboration, and hands-on program ownership.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Skills Control Frameworks, Data Analysis, Data Driven Approach, Operation Risk Management, Risk Analysis, Risk Assessment, Risk Assessments, Risk Management, Stakeholder Engagement, Strategy Execution

Compensation Expected compensation for this role ranges from $73,500.00 - 116,850.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

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