Talent.com
Nordia Inc.
Hydro-Québec Customer Support, BilingualNordia Inc. • Laval, QC HNA, CA
No longer accepting applications
Hydro-Québec Customer Support, Bilingual

Hydro-Québec Customer Support, Bilingual

Nordia Inc. • Laval, QC HNA, CA
16 days ago
Job type
  • Full-time
Job description

Are you looking for a career that will allow you to put your excellent social and negotiation skills to good use and to assist a varied clientele? You're rigorous, bilingual and would like to work from home and never on Sunday? If so, look no further! We have an excellent opportunity for you at NQX.

As a Bilingual Hydro-Québec Customer Support, you'll assist compatriots all over Québec navigate their migration to a communicating meter.

What we have to offer:

  • Hourly wage of $, which includes a bilingual premium.
  • Hourly bonus for Saturday work. Your Sundays will be free!
  • Fully paid training program.
  • Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance.
  • Work from the comfort of your own home, equipment provided.

In this role, you will:

  • Answer calls from customers regarding their upgrade to a communicating meter.
  • Call customers for follow-ups and to schedule technician appointments.
  • Manage complains and claims regarding service delivery professionally thanks to your empathy and commitment to others.

Qualifications:

  • Bilingual – you will need to interact with French and English-speaking people in Québec and will need to answer calls in English between 10% to 15% of the time.
  • Be available to work 5 days up to 40 hours per week: Monday to Sunday between 8:00 and 8:30 pm, Saturday between 9:00 am and 5:00 pm.
  • Have a high-speed internet connection of at least 25 MBPS and a secure, quiet space, within the province of Québec.
  • Aptitude and interest in sales: you are skilled in negotiation, dynamic and persevering.
  • Ability to work in a computerized environment and to multi-task.
  • High school diploma or equivalent completed.

Training start date: mid to late June

At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? !

Create a job alert for this search

Hydro-Québec Customer Support, Bilingual • Laval, QC HNA, CA

Similar jobs

Bilingual Premium Support Specialist (EN/FR)

TraveltechessentialistMontreal (administrative region), QC, CA
Full-time

A leading tech-driven hospitality company is seeking a Customer Service Specialist to provide premium support as part of the Airbnb community.This full-time role requires expertise in hospitality, ... Show more

 • Promoted

Virtual Bilingual Customer Support Registrar in Ontario

Saint ElizabethMontreal (administrative region), QC, CA
Full-time

Join a dynamic remote team as a Bilingual Customer Support Registrar.Provide essential non-clinical assistance to patients while working virtually from home in Ontario.In this role, you will engage... Show more

 • Promoted

Bilingual Customer Support & Tech Specialist (EN/FR) Remote

Beyond HostingMontreal (administrative region), QC, CA
Remote
Full-time

A leading e-commerce service provider in Canada is seeking a bilingual Customer Service Representative to handle support tickets, live chats, and phone calls in both English and French.Applicants s... Show more

 • Promoted

Customer Service Training Administrator - Air Canada

Air Canadamontréal (dorval), montréal (dorval), ca
Full-time

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America.Let your career take flight by joining our diverse and vibrant team at the... Show more

 • Promoted

Bilingual Technical Support Specialist

MEDFARMontreal (administrative region), QC, CA
Full-time

Embark on a career as a Bilingual Technical Support Specialist, aiding clients in their use of MYLE software.Your role promises to impact client satisfaction through responsive assistance and solut... Show more

 • Promoted

Bilingual Tech Support Specialist for FlowFit

XTMMontreal
Full-time

A leading company in language technology is seeking an Application Support Specialist based in Greater Montreal.The role involves providing technical support, resolving issues, and collaborating wi... Show more

 • Promoted

Bilingual Customer Support Expert - Miovision

MiovisionMontreal (administrative region), QC, CA
Full-time

Become a Bilingual Customer Support Expert at Miovision, facilitating exceptional user experiences by addressing technical inquiries in both French and English.Your role enhances Intelligent Transp... Show more

 • Promoted

Bilingual Customer Support Remote Vacancies

NQXMontreal (administrative region), QC, CA
Remote
Full-time

Support customers from home as a Bilingual Customer Support Representative with NQX.This remote role serves clients from across Canada while based in New Brunswick.Join NQX's dynamic team to provid... Show more

 • Promoted

Montreal Customer Support Engineer Position

FTAI AviationMontreal
Full-time

Enhance your career at FTAI Aviation Ltd.Montreal, Quebec, as a Customer Support Engineer.Your role will be crucial in managing aircraft engine shop visits and ensuring effective communication amon... Show more

 • Promoted

Bilingual Customer Support Pro (EN/FR) — Hybrid Role

Fairstone BankMontreal
Full-time

A leading finance company is looking for a Bilingual Customer Service Representative based in Montreal.The ideal candidate enjoys helping customers and possesses excellent communication skills in E... Show more

 • Promoted

Montreal IT Site Lead - Bilingual Tech Support

Osmose CanadaMontreal (administrative region), QC, CA
Full-time

A leading technology support firm in Montreal is looking for a bilingual Technical Support Specialist to provide excellent service to users across various platforms.The role involves troubleshootin... Show more

 • Promoted

Bilingual Customer & Sales Support Specialist

HexoskinMontreal (administrative region), QC, CA
Full-time +1

Bilingual Customer & Sales Support Specialist (English & Spanish).Hexoskin is the leader & pioneer in non-invasive sensors, software, data science & AI digital health solutions.Founded in 2006 in M... Show more

 • Promoted

Technicien support/Technicienne support - Eudonet Canada Inc

Eudonet Canada Incmontréal, qc, ca
Full-time

SaaS, met la technologie au service de celles et ceux qui œuvrent pour le bien public.Nous accompagnons les organisations à but non lucratif, ordres professionnels, syndicats, universités, fondatio... Show more

 • Promoted

Support Client Services Bancaires Montréal

Scotia Wealth ManagementMontreal (administrative region), QC, CA
Full-time

Faites la différence en tant que Support Client au sein des Services bancaires privés à Montréal, Québec.Fournissez un service client exceptionnel tout en respectant les processus internes et les r... Show more

 • Promoted

Bilingual Customer Support Role with Opportunities for Growth

MonerisMontreal
Full-time

Become a vital part of a team as a Bilingual Customer Support Representative.Provide exceptional service and financial guidance to merchants in a flexible work environment.Your primary focus will b... Show more

 • Promoted

Bilingual Customer Support Specialist for Small Businesses

CFIBMontreal (administrative region), QC, CA
Full-time

Support small businesses effectively as a Bilingual Customer Support Specialist from home.Apply your skills in HR and customer service to enhance business operations.You will be the key point of co... Show more

 • Promoted

Bilingual Customer Support Specialist

Zeffy, inc.Montreal
Full-time

Join our mission as a Bilingual Customer Support Specialist, assisting both nonprofits and donors with their inquiries.Utilize your expertise in English and French for impactful customer interactio... Show more

 • Promoted

Bilingual Software Support Agent – Hybrid (Montreal)

Alteo Inc.Montreal (administrative region), QC, CA
Permanent

A company in the IT sector is seeking a Customer Support Agent (Software) for a permanent position in Montreal.The ideal candidate will have over 5 years of experience in technical support and be b... Show more

 • Promoted

Bilingual Remote Customer & Tech Support Specialist

ConcentrixMontreal (administrative region), QC, CA
Remote
Full-time

A leading customer service company in Peel Region, Mississauga is looking for customer service representatives to assist customers via phone or internet.The ideal candidate is fluent in English and... Show more

 • Promoted

Chef d’équipe du service à la clientèle, bilingue (français/anglais) - Customer Care Lead,

Bilingual Sourcemontréal, qc, ca
Full-time

Chef d’équipe du service à la clientèle, bilingue (français/anglais).Échelle salariale de 55 000$ - 65 000$ (selon l’expérience), plus une prime.Avantages sociaux incluant une couverture santé, den... Show more