Role: SRE AWS
Location:Hybrid Toronto - GTA
JD Below -
Resiliency & Operational Excellence — AWS Serverless | Dynatrace
Reliability, resiliency, and operational excellence for mission critical AWS serverless platforms, ensuring high availability, low MTTR, and strong production governance using Dynatrace driven observability.
• Resiliency strategy for serverless architectures (Lambda, API Gateway, async/event driven systems)
• SLOs / SLIs / Error Budgets for critical API’s
• Incident analysis and post incident reviews
• Dynatrace observability: dashboards, alert tuning, dependency mapping, RCA acceleration
• Operational excellence improvements: incident reduction, MTTR improvement, toil automation
• Reliability guardrails embedded into CI/CD and production readiness reviews
Core Responsibilities
• Design & enforce resiliency patterns: timeouts, retries, circuit breakers, throttling, graceful degradation
• Lead major incidents and drive actionable RCAs with sustained fixes
• Build signal driven alerts aligned to SLOs (noise reduction focus)
• Enable automation & self healing where feasible
Required Experience
• 5-6+ years in SRE/DevOps/Production Engineering
• Deep hands on with AWS serverless (Lambda, API Gateway, SQS/SNS, DynamoDB/RDS)
• Strong expertise in Dynatrace for serverless monitoring & triage
• Proven success improving availability, MTTR, and incident trends
• Solid coding/scripting (Python / Java / Node.js)
SRE AWS • Greater Toronto Area, Canada
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