Talent.com
Triskel Consulting
CRM Manager TorontoTriskel Consulting • ON, Canada
No longer accepting applications
CRM Manager Toronto

CRM Manager Toronto

Triskel Consulting • ON, Canada
30+ days ago
Job type
  • Full-time
Job description
Our client is a digital services provider operating within the iGaming field. Their CRM team is at the core of their growth, driving retention, engagement, and long-term success. As they continue to grow, they are looking for an CRM Manager to focus on the Ontario market, creating localized and effective campaigns that drive results across both casino and sportsbook verticals. This role is perfect for a CRM professional with experience managing market-specific campaigns who wants to take their expertise to the next level. As CRM Manager, your primary focus will be creating and delivering tailored CRM initiatives for Ontario/Toronto players, leveraging your insight into customer preferences and the regulatory landscape to maximize satisfaction and engagement. You will work across both casino and sportsbook products, ensuring a seamless and engaging player experience. Responsibilities : Develop and execute targeted CRM campaigns to boost retention, reactivation, and player lifetime value in the Ontario market across both casino and sportsbook. Plan and manage lifecycle, promotional, and engagement campaigns tailored to casino and sportsbook players. Ensure all campaigns comply with Canadian and Ontario regulatory requirements, maintaining best practices in responsible gaming. Analyze customer behavior and campaign performance to optimize future strategies for both casino and sportsbook audiences. Use leading CRM tools to manage personalization, segmentation, and automation of campaigns, ensuring effective engagement in both verticals. Collaborate with data teams to ensure data-driven decision-making and actionable insights tailored to casino and sportsbook player behavior. Work closely with product and marketing teams to ensure a seamless player journey and consistent messaging across casino and sportsbook. Monitor regional trends, player feedback, and competitor activity in both casino and sportsbook to adapt and improve campaigns. Requirements Experience working with the Ontario gaming market and familiarity with Canadian licensing requirements. 2-3 years of experience in a CRM role, preferably within the gambling or online gaming industry. Hands-on experience with CRM systems like Optimove, Symplify, Salesforce Marketing Cloud, or similar platforms. A solid understanding of customer segmentation, campaign performance analysis, and retention strategies. Experience working with both casino and sportsbook products is a strong advantage. Strong organizational skills and the ability to multitask in a fast-paced environment. A proactive and collaborative attitude, with an eagerness to learn and grow within the role. English speaker at proficient/bilingual level; Fluency in French would be an asset. What is on offer? Play a key role in a regulated, high-growth market. Competitive salary and performance-based bonuses. Clear growth paths and professional development in CRM and the gambling industry. Be part of a multicultural, innovative team where your input matters.
Create a job alert for this search

CRM Manager Toronto • ON, Canada

Similar jobs

OpenText Senior Customer Engagement Manager

OpenTextSouthwestern Ontario, ON, CA
Full-time

Elevate customer experiences as a Senior Customer Marketing Manager at OpenText.Focus on customer engagement programs, fostering success, and driving insights.As part of OpenText, a premier global ... Show more

 • Promoted

Sr. Manager, Retention Analytics

McAfeeSouthwestern Ontario, ON, CA
Full-time

We’re seeking a hands‑on analytics professional to lead Retention Analytics at McAfee.In this role, you will provide data‑driven, actionable insights into subscriber journeys, lifecycle performance... Show more

 • Promoted

Senior Project Manager (12 month contract)

Empire LifeOntario, Canada, Canada
Full-time +2

Senior Project Manager (12 month contract).Empire life is looking to hire a Senior Project Manager (12 month contract) to join our team!.The Senior Project Manager is responsible for proactively ma... Show more

 • Promoted

Sr. Manager, Strategic Execution - Reverba Global

Reverba Globalontario, ontario, ca
Full-time

Senior Manager, Strategic Execution.This role is for a hands-on, highly accountable leader who thrives at the intersection of.If you love owning programs end-to-end, partnering directly with client... Show more

 • Promoted

Manager, Technology Solutions Vendor Management

DefinitySouthwestern Ontario, ON, CA
Full-time

The Manager, Technology Solutions Vendor Management is accountable for oversight, governance, planning, and continuous improvement of the TS vendor management process.The Manager is a key contribut... Show more

 • Promoted

Product & Portfolio Business Analyst - 9 months contract

Sandvine (Now AppLogic Networks)Southwestern Ontario, ON, CA
Temporary

App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises.The company develops best-in-class solutions that analyze, optimize and monetize OTT... Show more

 • Promoted

Manager, Technology Solutions Vendor Management

Definity Financial CorporationSouthwestern Ontario, ON, CA
Full-time

Manager, Technology Solutions Vendor Management.Waterloo, ONT, Canada and 2 more.The Manager, Technology Solutions Vendor Management is accountable for oversight, governance, planning, and continuo... Show more

 • Promoted

Sr. Manager, Strategic Execution

Reverba GlobalOntario, Canada, Canada
Full-time

Senior Manager, Strategic Execution.This role is for a hands-on, highly accountable leader who thrives at the intersection of.If you love owning programs end-to-end, partnering directly with client... Show more

 • Promoted

Training Manager - XCMG Group

XCMG Groupontario, ontario, ca
Full-time

Develop comprehensive pre-sales, in-sales, and after-sales training programs based on the product portfolio of MEWPs and Telehandlers.Create training outlines in accordance with the established tra... Show more

 • Promoted

Senior Customer Operations Project Manager

OpenTextSouthwestern Ontario, ON, CA
Full-time

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member of our team, you will have the opp... Show more

 • Promoted

Account Manager

OnXON, CA
Full-time

Manager of Corporate Recruiting - CBTS & OnX Canada.The Account Manager plays a key role in the Business Sales process.The position is the primary contact for all face-to-face, proactive sales effo... Show more

 • Promoted

Principal Product Manager (CCM/ Form Solutions)

OpenTextSouthwestern Ontario, ON, CA
Full-time

Opentext - The Information Company.OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.As a member... Show more

 • Promoted

Demand Generation Manager

ISARA CorporationSouthwestern Ontario, ON, CA
Full-time

ISARA is an innovative leader in quantum-safe cryptography, helping enterprises and governments define their crypto risk before quantum computing renders current encryption obsolete.Organizations a... Show more

 • Promoted

Marketing Operations Manager

Magnet ForensicsSouthwestern Ontario, ON, CA
Full-time

The Marketing team is responsible for developing and leading programs at all stages of the marketing funnel to drive demand and create opportunities for our global sales team.By leveraging AI and a... Show more

 • Promoted

Inbound Marketing Manager

The Descartes Systems Group Inc.Southwestern Ontario, ON, CA
Full-time

As Descartes accelerates growth in Transportation Management, this role exists to build a scalable inbound engine that increases visibility, attracts high‑intent buyers, and converts digital engage... Show more

 • Promoted

Product Marketing Manager

Planitar Inc.Southwestern Ontario, ON, CA
Full-time

Planitar recently joined REA Group, one of the world’s leading digital property companies.REA operates Australia’s largest residential and commercial property websites—realestate.With operations sp... Show more

 • Promoted

Senior Project Manager (12 month contract) - ontario

Empire Lifeontario, ontario, ca
Full-time +2

Senior Project Manager (12 month contract).Empire life is looking to hire a Senior Project Manager (12 month contract) to join our team!.The Senior Project Manager is responsible for proactively ma... Show more

 • Promoted

Sr Product Manager - Clinical Workflow

Canon Medical Informatics, Inc.Southwestern Ontario, ON, CA
Full-time

The Senior Product Manager understands clinical context deeply, owns end-to-end imaging workflow (acquisition → interpretation → downstream action), and has accountability for measurable business o... Show more

 • Promoted

Senior Business Analysis Manager – Hybrid Delivery Leader

Ontario Teachers Insurance PlanSouthwestern Ontario, ON, CA
Full-time

A leading insurance provider in Ontario is seeking a Business Analyst Manager to oversee project delivery and ensure effective business analysis practices.The ideal candidate will have over 8 years... Show more

 • Promoted

Sr. Manager, Strategic Execution - ontario

Reverba Globalontario, ontario, ca
Full-time

Senior Manager, Strategic Execution.This role is for a hands-on, highly accountable leader who thrives at the intersection of.If you love owning programs end-to-end, partnering directly with client... Show more