- Job Role: Vmware Engineer with Azure Cloud and vCloud Director
- Location : Mississauga, Ontario onsite.
- Contract only.
Primary Responsibilities:
Support Assist with Cloud Platform onboarding tasks including multitenant organization VM provisioning configuration and maintenance of virtual machines firewall port validations and license activations using VCD platforms
Support security remediation efforts Application Patch and infrastructure lifecycle management eg VCD RDWeb OpenVPN Windows and Linux Work closely with Security teams to perform vulnerability scans and verify compliance protocols
Partner with the Global Security team for the deployment and validation of security tools such as Tanium Qualys and Defender on Windows and Linux systems Execute security remediation measures across Windows and Linux infrastructures addressing OS hardening vulnerability remediation and configuration compliance
Handle the lifecycle of certificates DNSNTP configurations and firewall rule requests FWRR for the platform Contribute to standardized deployments by leveraging golden image templates and automation scripts
Manage daily Incident INC tickets and Request for Information RITM tasks while monitoring servicelevel agreements SLAs through ServiceNow and internal dashboards Actively participate in daily and weekly standup meetings to oversee project migrations escalations and incident resolutions
Monitor the platforms performance health and availability ensuring alignment with established SLAs and operational benchmarks Provide support in incident handling service request management and change management through ServiceNow and internal tools Engage in performance optimization and monitoring using VROps tools
Play a role in ensuring audit readiness by aiding documentation efforts data validation and responding to auditrelated queries
Analyze repetitive operational tasks to identify and propose automation and efficiency improvements
Perform root cause analysis for recurring challenges and recommend as well as implement corrective measures
Keep infrastructure asset documentation uptodate including CMDB records Develop and maintain operational documentation such as standard operating procedures and knowledge base articles
Qualifications
Bachelors degree in Computer Science IT or a related discipline
Demonstrated expertise in IT operations systems administration or a comparable field
Solid understanding of virtualization technologies ESXi VCD vSphere NSX and cloud platforms AVS GCVE
Handson experience with security tools eg Tanium Qualys Defender and familiarity with compliance standards
Proficient in utilizing ServiceNow and additional IT management systems
Exceptional problemsolving abilities coupled with the capability to collaborate effectively within a different team
Strong communication skills and exemplary attention to detail
IT Operations Platform Support
Cloud platform onboarding and VM provisioning
Virtual machine configuration maintenance and lifecycle management
Multi tenant environment support using VCD platforms
Incident Request and Change Management using ServiceNow
SLA monitoring and operational reporting
Virtualization Cloud Technologies
VMware stack
oESXi
ovSphere
oVCD
oNSX
Cloud platforms
oAVS Azure VMware Solution
oGCVE Google Cloud VMware Engine
Security Compliance Operations
Deployment and validation of endpoint security tools
oTanium
oQualys
oMicrosoft Defender
Vulnerability remediation and OS hardening
Security patching for Windows and Linux
Working with Security teams on compliance and audit readiness
Infrastructure Network Operations
Firewall port validation and Firewall Rule Requests FWRR
Certificate lifecycle management
DNS NTP configuration
OpenVPN RDWeb administration
License activation and management
Monitoring Automation Reliability
Platform health availability and performance monitoring
vRealize Operations vROps usage
Root Cause Analysis RCA for recurring incidents
Identification of automation opportunities and efficiency improvements
Use of golden images and automation scripts for standardized deployments
Documentation Governance
CMDB updates and asset management
SOPs and Knowledge Base documentation
Audit documentation support and data validation
Skills
Mandatory Skills : Vmware-vrealize-automation - Administration, vRealize Suite Vmware Private Cloud