Learning Solutions Manager

About NIIT, NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.

Link for our LinkedIn page: https://www.linkedin.com/company/niitmts/

Link to our website: https://www.niit.com/en/learning-outsourcing/

Job Title: Learning Solution Manager

Location: Canada

About the Role:

Learning Solutions Manager is responsible for overseeing the deployment of a Program of already approved projects and sub projects relating to a larger need. They will partner with Learning Consultants to prioritize plan and communicate with stakeholders. They will lead creation of high level program and project plans to support design, development, delivery, and implementation of instructor-led training materials, web-based learning solutions, or game-based learning in a matrix organization. Where needed, oversees one or more Level 1 PMs and internal and client status meetings. Creates and Reviews project schedules and budgets. Learning Solutions Managers will be expected to participate in the solutioning process by creating presentations and solution definitions.

Key Tasks:

• Relationships - Establish, develop, and maintain effective relationships with applicable project stakeholders (e.g., project team members, team leads, internal customers, functional SMEs, business partners, leadership)
• Work with other Administrators in the team to support Admin tasks

• Monitor progress - Monitor and report progress throughout the project life cycle, using appropriate project planning and scheduling tools (e.g., dashboards, metrics). Identify and monitor for trends and adjust to meet project milestones.
• Leverage existing policies and processes to move project plans forward and drive toward agreed upon milestones.
• Identify causes of unexpected project outcomes and recommend appropriate resolutions.
• Define/implement appropriate actions to drive process improvement going forward (e.g., repeatable processes, feedback loops, cross-project improvement opportunities), ensure that new/revised business processes/procedures are documented/updated/approved, as needed.

• Communications –This includes sending out reminders, and updates to participants and stakeholders.
• Schedule project events and meetings as needed, in collaboration with applicable stakeholders.
• Pull, manage, and leverage any available reporting or tracking tools to support project management efforts and deliverables.
• If external trainers or training vendors are involved, the Training Administrator liaises with them to ensure smooth collaboration.

Experience and Skillset

• 3-5 years of experience
• Microsoft Office
• Microsoft Project
• Worked in an L&D organization and relevant design/development experience

**NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.