Talent.com
Coca-Cola Canada
Planner, Equipment (4Coca-Cola Canada • Brampton, ON, CA
No longer accepting applications
Planner, Equipment (4

Planner, Equipment (4

Coca-Cola Canada • Brampton, ON, CA
22 days ago
Job type
  • Full-time
Job description

About This Opportunity

Reporting to the Supervisor, Equipment Services Operations, the Equipment Planner is responsible for reviewing work orders before scheduling and dispatching calls for Cooler Movers, Fountain Installers and Field Technicians. They are also responsible for updating and maintaining an accurate customer database, monitoring volume, and executing plans to meet customer expectations for local and North America Operating Unit (NAOU) customers. The Equipment Planner must have excellent communication skills as they collaborate with department Managers, Field Service Supervisors, Account Coordinators, Sales, and Customers.

Responsibilities

  • Oversee the dispatching of planned equipment service calls
  • Monitor the Dispatch Grid to ensure productivity and efficiency
  • Maximize delivery efficiencies and driver safety through proper load distribution
  • Select outlets for service based on standard scheduling guidelines and include local considerations (Collective Bargaining Agreement) in Technician workday
  • Accurately process and schedule Customer Service Tickets within designated milestones
  • Receive inbound emails and calls from the Technician or Field Service Supervisor
  • Handle customer escalations, providing resolutions to the customer
  • Handle inbound customer calls for movement requests
  • Perform customer readiness for equipment installations
  • Review equipment move orders to ensure accurate information and all required documents have been submitted (EPA)
  • Act as a contact between internal stakeholders (Sales, Customer Ops., MRC, FSV, and Field Service) for escalations and investigation
  • Report on equipment and service activities and other functional areas
  • Oversee equipment service projects and initiatives
  • Create Purchase Orders (POs) in SAP

Qualifications

  • High School Diploma or GED required
  • 1+ years of customer service experience required
  • Knowledge of Canadian geography is an asset
  • Operations/logistics experience
  • Flexibility to work evenings, weekends, and holidays.
  • SAP and Salesforce experience an asset
  • Strong communication skills by email, phone, in person
  • Proficient in Microsoft Office products; Outlook, Excel, Word, Teams etc.
  • Ability to problem-solve and multi-task
  • Strong time management skills
  • Can work independently and in a team setting
Why work with us?
  • Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
  • Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
  • We are committed to offering a comprehensive benefits package designed to help our employees achieve their best physical, mental, financial, and overall health and well-being. This includes a competitive compensation package, access to retirement and saving programs, family and employee assistance program, paid vacation and floater days.
  • We have close, local connections with the communities in which we operate across Canada. We’re determined to make a positive difference in our communities; this includes opportunities for employee volunteerism.
  • We’re building our business responsibly and our mission is to work Toward a Better Future Together. We have a plan that outlines how we are reducing, reusing, recycling, decreasing our carbon footprint, and using water responsibly. For more information visit cokecanada.com/sustainability/
Coke Canada has been recognized as one of Canada’s Best Employers for Diversity, and we’re committed to fostering a diverse, equitable and inclusive workplace. Together we are creating a workplace culture that values diversity, enables inclusivity and ensures everyone feels like they belong. We are aiming to ensure our diverse workforce is reflective of the communities in which we operate. Research shows that women-identifying and other marginalized individuals often hesitate to apply unless they meet 100% of the listed qualifications. If this role excites you, even if you don’t check every box, we encourage you to apply. Your unique experience and perspective could be what we’re looking for. Unless otherwise specified, this job post is for an existing vacancy. Our hiring process is human-driven and does not involve AI tools for screening, assessment, or selection. For individuals requiring accommodations or support throughout the recruitment process please call 1-844-383-2653 or email .
Create a job alert for this search

Planner, Equipment (4 • Brampton, ON, CA

Similar jobs

Planner/ Scheduler I - Slitter & Rod Coater Department

Independent Corrugator Inc.Mississauga, Canada
Full-time

As an industry leading corrugated product manufacturer, we at Independent Corrugator Inc.ICI) are committed to supplying structurally and aesthetically appealing corrugated material within a quick ... Show more

 • Promoted

Aircraft Maintenance Planner

Chartright Air GroupMississauga, Peel Region, CA
Full-time

Join a Team That’s Going Places.Chartright Air Group is an innovator within the Canadian aviation industry, offering tailored private jet charter, turn‑key aircraft management, aircraft maintenance... Show more

 • Promoted

Planner/Scheduler - Senior

HatchMississauga, Peel Region, CA
Full-time

Join a company that is passionately committed to the pursuit of a better world through positive change.With more than 65 years of business and technical expertise in , , and , our in tirelessly wor... Show more

 • Promoted

Dispatcher Planner Role in Mississauga

Breakaway Staffing Solutions Inc.Brampton
Full-time

Seeking a City Dispatcher Planner in Mississauga, ON.The Dispatcher will be responsible for routing and overseeing logistics operations from 3:00am to 11:30am, Monday to Friday.Candidates should ha... Show more

 • Promoted

Container & Load Tracking Asset Planner

ChallengerVaughan
Full-time

Join Fastfrate Group as an Asset Planner in Woodbridge, ON, focusing on effective tracking of containers and loads.This on-site role is pivotal for logistics precision and efficiency.As an Asset Pl... Show more

 • Promoted

Senior AWP Planner for Industrial Construction Programs

GanotecOakville, ON, CA
Full-time

A leading industrial contractor in Oakville, ON seeks an experienced AWP Planner to implement Advanced Work Packaging methodologies on diverse projects.The AWP Planner will be responsible for coord... Show more

 • Promoted

Hybrid Supply Planner Role at Panasonic

PanasonicMississauga
Full-time

Take on a pivotal role as a Supply Planner at Panasonic Canada, where your expertise will shape the future of product supply chain management.This full-time hybrid position in Mississauga, ON, requ... Show more

 • Promoted

Registered Professional Planner

InengineeringMississauga, Peel Region, CA
Full-time

IN Engineering + Planning is looking for a Registered Land-Use Planner, experienced with all facets of professional land use planning, including management of planning and development applications,... Show more

 • Promoted

Field Work Planner

TC EnergyBolton, ON, CA
Full-time

Determined, imaginative, curious—if these are some of the ways you describe yourself, we want to learn more about you!.At TC Energy, we are proud to connect the world to the energy it needs.Guided ... Show more

 • Promoted

Aircraft Maintenance Planner

Chartright Air Inc.Mississauga, Canada
Full-time

Chartright Air Group is an innovator within the Canadian aviation industry, offering tailored private jet charter, turn‑key aircraft management, aircraft maintenance and FBO services.Our commitment... Show more

 • Promoted

Space Planner

Insight GlobalMississauga, Peel Region, CA
Full-time

Must have experience drawing format projects and remodels in AUTOCAD and Revit.Experience working for a large enterprise retail company, with an understanding of aisle, counter, and sale layout and... Show more

 • Promoted

Senior Aviation Planner

CIMA+Burlington, Halton Region, CA
Permanent

A career in transportation goes way beyond concrete and steel.The work we do—planning, designing, and delivering projects that help people and goods move—shapes how communities and nations grow and... Show more

 • Promoted

Planner

Snc-LavalinMississauga
Full-time

Planner page is loaded## Plannerlocations: CA.Pickering Parkwaytime type: Full timeposted on: Posted Todayjob requisition id: R-153512### **Job Description**## **Overview**AtkinsRéalis is o... Show more

 • Promoted

Advanced Technical Planner - ROP Department

Martin-BrowerMississauga, Peel Region, CA
Full-time

Join Reyes Family of Businesses as an Advanced Technical Planner focusing on Restaurant Order Planning.This role emphasizes technical expertise in reporting and system optimization for improved ope... Show more

 • Promoted

Planner/Scheduler - Senior

Hatch Ltd.Mississauga, Peel Region, CA
Full-time

Select how often (in days) to receive an alert:.Join a company that is passionately committed to the pursuit of a better world through positive change.With more than 65 years of business and techni... Show more

 • Promoted

RME Planner, RME - FC - Fixed (L4)

AmazonMississauga
Full-time

Operations is at the heart of Amazon’s business.We are known for our speed, accuracy, and exceptional service.Our buildings deliver tens of thousands of products to hundreds of countries worldwide,... Show more

 • Promoted • New!

Remote Mobile Maintenance Planner (6-Month Contract)

Northwest Employment WorksMississauga, Peel Region, CA
Remote
Full-time +1

A resource management organization is seeking an Online Mobile Heavy Equipment Maintenance Planner to oversee maintenance operations.This remote role requires expertise in SAP PM and heavy equipmen... Show more

 • Promoted

Materials Planner

Magna International Inc.Mississauga
Full-time +1

Materials Planner page is loaded## Materials Plannerlocations: Mississauga, Ontario, CAtime type: Full timeposted on: Posted Todayjob requisition id: R00234432**Job descriptions may display... Show more

 • Promoted

Demand Planner

Medline Industries, LP.Mississauga, ON, Canada
Full-time +1

Demand Planner page is loaded## Demand Plannerremote type: Hybridlocations: Mississauga, Ontariotime type: Full timeposted on: Posted 4 Days Agojob requisition id: R2609686.As a leading partner in ... Show more

 • Promoted

Supply Planner Career Opportunity in Mississauga

Stanley Black and DeckerMississauga, Peel Region, CA
Full-time

Embark on your next career challenge as a Supply Planner with Stanley Black & Decker in Mississauga.Ensure seamless supply chain operations by managing inventory levels and collaborating with key t... Show more