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The University of Alberta
Human Resources Systems Delivery ManagerThe University of Alberta • Winnipeg, Canada
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Human Resources Systems Delivery Manager

Human Resources Systems Delivery Manager

The University of Alberta • Winnipeg, Canada
4 days ago
Job type
  • Full-time
Job description
Take on a pivotal leadership role as a Service Delivery Manager at the University of Alberta. This hybrid position focuses on effective delivery and continuous improvement of Oracle PeopleSoft HCM and related applications.

Reporting to the Senior Manager of Enterprise Systems, you'll act as the key liaison among stakeholders, technical teams, and external partners. Your expertise in managing cloud services will ensure reliable application performance and service excellence while driving innovation initiatives that align with the University's strategic goals. This role emphasizes the importance of a collaborative, high‑performing delivery model combining on-site, on-shore, and off-shore resources.

Key Responsibilities: • Oversee the governance of Oracle PeopleSoft HCM services • Ensure reliable performance of enterprise applications • Coordinate technical teams and external service partners • Drive continuous improvement initiatives and service excellence • Foster user satisfaction and sustainability within the team

Requirements: • Proven experience in service delivery management • In-depth knowledge of Human Capital Management systems • Strong leadership and coordination skills • Ability to work in a hybrid environment • Experience with cloud services and application management

Empower innovation and service delivery excellence in Human Resources Systems at the University of Alberta. #J-18808-Ljbffr
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Human Resources Systems Delivery Manager • Winnipeg, Canada

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