Job descriptionOur Story & Purpose We’re Vancity, a member‑owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net‑zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private‑sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!
Your Role in Supporting Our Members As a
Senior Product Manager (Digital Acquisition) , you will lead the strategic direction and vision for Vancity’s banking products, ensuring alignment with organizational goals and member needs. This role focuses on high‑level decision‑making, market analysis, and cross‑functional collaboration to deliver impactful product initiatives. We’re looking for a strategic thinker with strong leadership skills who can balance innovation with execution and drive meaningful outcomes for our members.
This is a
Full‑time, Temporary
role that can be performed remotely from Ontario or British Columbia and will report directly to the Sr. Manager, Banking Products. While this position provides a hybrid work arrangement, you will be expected to be on‑site for events and business demands.
How You’ll Make an Impact
Leading the development and refinement of product vision and strategy
Analyzing market trends, customer needs, and competitor landscapes to inform decisions
Prioritizing product features, releases, and improvements based on business impact
Collaborating with leadership to ensure alignment with organizational objectives
Communicating product roadmap and updates to executives and stakeholders
Coordinating with ITS, design, marketing, sales, and customer support teams for execution
Engaging with key customers and partners to validate assumptions and gather feedback
Driving pricing recommendations and execution of pricing grid changes with ALCO subcommittee
Championing digital acquisition strategies for deposit and banking products, leveraging data‑driven insights to optimise conversion and engagement
Leading and mentoring a cross‑functional product pod (design, engineering, marketing) using Agile Scrum practices to deliver iterative value
Driving end‑to‑end product lifecycle management for digital onboarding and acquisition journeys, ensuring seamless member experiences
Collaborating with analytics and marketing teams to design and execute acquisition campaigns that align with product goals
Ensuring compliance and risk management considerations are embedded in product design and delivery for financial services
What You’ll Bring To The Team
Bachelor’s degree in Business, Finance, Marketing, or related field
Minimum 7 years of experience in product management, preferably in financial services
Proven track record in strategic planning and execution of product initiatives
Strong analytical skills with experience in market research and pricing strategies
Excellent leadership and cross‑functional collaboration abilities
Familiarity with Agile methodologies and product development frameworks
Deep understanding of financial services and deposit products, including regulatory and competitive landscapes
Proven success in digital acquisition initiatives, such as online account opening, digital onboarding, and funnel optimisation
Experience leading Agile pods or squads, with strong knowledge of Scrum ceremonies and backlog management
Ability to influence and align stakeholders across technology, marketing, and operations to achieve shared objectives
You’ll Thrive Here If You Are
Strategic – you think big picture and align initiatives with long‑term goals
Collaborative – you build strong relationships across teams and stakeholders
Innovative – you embrace change and seek creative solutions to complex problems
Member‑focused – you prioritise delivering value and positive experiences for members
What You’ll Earn This role offers a salary range of
$91,000 to $136,400 per annum . The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to programme eligibility requirements.
Why You’ll Love Working Here
Living Wage Employer: we’re the largest private‑sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers
Customisable Benefits: permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs
Generous Vacation: new employees start with 3‑4 weeks of vacation per year, with additional days earned over time
Extra Stat Holidays: in addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness
Immediate Health Coverage: health and dental benefits begin on your hire date, with three levels of coverage to choose from
Defined Benefit Pension: our retirement plan provides a guaranteed income for life, recognising that retirement looks different for everyone
Vancity Talent Programs Vancity supports an inclusive hiring process for candidates who self‑identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritised job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
We are also committed to an inclusive, barrier‑free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process, we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’ll work with you to ensure your needs are met promptly and effectively.
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