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ICBC
Digital Analytics Specialist - Hybrid RoleICBC • Winnipeg, Canada
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Digital Analytics Specialist - Hybrid Role

Digital Analytics Specialist - Hybrid Role

ICBC • Winnipeg, Canada
5 days ago
Job type
  • Full-time
Job description
Enhance customer experience with ICBC as a Digital Analytics Specialist in North Vancouver. This hybrid role focuses on data analysis, KPI reporting, and cross-functional collaboration.

Located at ICBC’s North Vancouver office, this position reports to the Customer Experience & Insight team. The role emphasizes using Google Analytics 4 for effective digital product evaluation, stakeholder engagement, and translating insights for business partners. You will handle multiple priorities and drive improvements to the digital experience.

Key Responsibilities: • Measure and analyze digital experiences via KPI reporting • Collaborate to define digital experience KPIs • Translate technical concepts for business stakeholders • Synthesize data into actionable recommendations • Prepare documentation and business cases for projects

Requirements: • Proficiency in Google Analytics 4 • Experience with Tableau for dashboards • Strong analytical and presentation skills • Ability to convert business questions into measurable metrics • Knowledge of digital analytics standards and techniques

Pursue a meaningful role where your analytical skills impact customer interactions at ICBC. #J-18808-Ljbffr
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Digital Analytics Specialist - Hybrid Role • Winnipeg, Canada

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