Job Details
Job Title: IT Field Services Technician (End User Support)
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job Summary
The IT Field Services engineer acts primarily as on site 1st Level Support for Infrastructure, Hardware and Workplace Services. They take over incidents which cannot be solved immediately and remotely and if necessary, they will request external support, . from software or hardware manufacturers (3rd Level Support).
Also works closely with the central end user services and network teams in assisting with resolving issues around patching and security issues.
This role will assist in the day-to-day operation, maintenance, and troubleshooting of corporate desktops, phones, audio video equipment and desktop applications.
Job Responsibilities
Compliance
Qualifications and Competencies
Travel:
What we offer
IT Field Services Technician (End User Support) • St Laurent, Quebec, Canada
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