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Ritchie Bros.
Collections Account Manager at RB GlobalRitchie Bros. • Winnipeg, Canada
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Collections Account Manager at RB Global

Collections Account Manager at RB Global

Ritchie Bros. • Winnipeg, Canada
5 days ago
Job type
  • Full-time
Job description
Drive financial success as a Collections Account Manager with RB Global. Utilize your expertise in collections to resolve outstanding accounts and enhance operational efficiency in a global marketplace.

As a key member of the team, you will handle early-stage collections for commercial and some consumer accounts. Your analytical skills will help in identifying process gaps and proposing effective solutions. You will also monitor account statuses, negotiate payment terms, and contribute to lowering default rates, making your role critical to the company’s financial health.

Key Responsibilities: • Collect overdue balances on various platforms • Prioritize collections of accounts within team dynamics • Identify improvement areas and recommend changes • Solve problems related to early defaults efficiently • Track and report results on work queue outcomes

Requirements: • 5+ years of collections experience in auto loans or commercial portfolios • Self-motivated and proactive in process improvements • Strong communication, negotiation, and customer service skills • Excellent phone manners and written communication abilities • Proven questioning skills to effectively understand customer situations

Utilize your collections expertise to enhance RB Global's operational success and client satisfaction. #J-18808-Ljbffr
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Collections Account Manager at RB Global • Winnipeg, Canada

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