Talent.com
Connor, Clark & Lunn Financial Group (CC&L)
Senior Service Delivery Manager - ITConnor, Clark & Lunn Financial Group (CC&L) • Winnipeg, Canada
No longer accepting applications
Senior Service Delivery Manager - IT

Senior Service Delivery Manager - IT

Connor, Clark & Lunn Financial Group (CC&L) • Winnipeg, Canada
4 days ago
Job type
  • Full-time
Job description
Lead IT service delivery excellence at Connor, Clark & Lunn Financial Group in Toronto. This senior role unites technical know-how and management skills to enhance service quality and client satisfaction.

In this position, you will be the driving force behind IT service delivery, focusing on operational stability and ongoing improvements. Build a high-performing client services team while ensuring incident and change management align with business needs. Your technical expertise will guide effective communication between IT teams and stakeholders.

Key Responsibilities: • Oversee daily IT service operations and SLAs • Drive excellence in incident and request management • Collaborate with teams on service enhancements • Manage vendor performance and compliance • Implement continuous improvement initiatives

Requirements: • Bachelor’s degree in IT or related field • 10+ years in IT service management roles • 5+ years leading teams in tech environments • Familiarity with ITIL methodologies • Strong analytical and communication skills

Elevate IT service quality and stakeholder satisfaction as a Senior Service Delivery Manager at Connor, Clark & Lunn Financial Group. #J-18808-Ljbffr
Create a job alert for this search

Senior Service Delivery Manager - IT • Winnipeg, Canada

Similar jobs

Customer Delivery Manager(CDM)-SAP

Yochanawinnipeg, mb, ca
Full-time

Customer Engagement Management.Serve as the main point of contact for SAP private cloud customers.Plan, manage, and review service delivery according to customer requirements.Coordinate with intern... Show more

 • Promoted

ServiceNow Delivery Leader for Platform Solutions

EYWinnipeg, MB, CA
Full-time

A global professional services firm is seeking a ServiceNow Manager to lead client projects and deliver top-notch solutions in software application development.The ideal candidate will have over 5 ... Show more

 • Promoted

Application Delivery Manager

Alithya GroupWinnipeg, Canada
Full-time

Votre rôle, votre impact En tant que chargé ou chargée de livraison applicative, vous serez responsable de la livraison de l’axe applicatif et technologique d’une ou de plusieurs solutions d’affair... Show more

 • Promoted

Partner Delivery Manager

Vena SolutionsWinnipeg, Canada
Full-time

Partner Delivery Manager (PDM) – Flexible/Remote We’re looking for a Partner Delivery Manager (PDM) who will play a critical role in supporting, strengthening, and scaling Vena’s partner ecosystem.... Show more

 • Promoted

Enterprise Delivery Manager - Constellation Dealer Group

Constellation Dealer Groupwinnipeg, mb, ca
Full-time

Enterprise Delivery Manager (EDM).Integrated Dealer Systems (IDS) is a leading provider of dealership management software for the RV, marine, and trailer industries.With over 40 years of experience... Show more

 • Promoted

Senior IT Project Manager - Growth, Competitive Salary & Benefits

The North West CompanyWinnipeg, Manitoba, Canada
Full-time

A leading Canadian retailer is seeking an IT Project Manager in Winnipeg, MB, to lead project delivery and manage IT/business improvement projects.The ideal candidate has over 10 years of experienc... Show more

 • Promoted

Senior IT Project Manager - Infra & Cloud Delivery

Presto Recruiting SolutionsWinnipeg, MB, CA
Full-time

A leading technology services provider in Winnipeg is looking for an experienced Senior IT Project Manager to oversee complex technology projects.The ideal candidate should have over 7 years of exp... Show more

 • Promoted

Manager, Service Delivery & Partner Performance

MQ Referrals OnlyWinnipeg, Canada
Full-time

Manager, Service Delivery & Partner Performance Remote, USAAs Marqeta’sManager of Service Delivery & Partner Performance, you’ll be at the forefront of transforming customer support into a ... Show more

 • Promoted

Remote Sales Manager for IT Systems & ISO Solutions

ATIA LtdWinnipeg, MB, CA
Remote
Full-time

A multinational company is seeking a Sales Strategist based in Winnipeg, Manitoba.The successful candidate will create and implement sales strategies for information systems and applications, devel... Show more

 • Promoted

Delivery Manager

DatatonicWinnipeg, Canada
Full-time

Shape the Future of AI & Data with UsAs Google Cloud's premier partner in AI and Data Transformation, we provide world‑class businesses with the strategic consulting and technical execution... Show more

 • Promoted

Senior Manager Application Development

DynacareWinnipeg, Canada
Full-time

Lead a team of developers in application development, focusing on steady state operations, data ingestion, and program evolution using Power BI and Python.Manage operational teams and ensure effect... Show more

 • Promoted

Senior It Project Manager - Growth, Competitive Salary & Benefits

The North West CompanyWinnipeg, Canada
Full-time

A leading retailer is seeking an IT Project Manager to oversee and ensure the delivery of quality IT solutions.The role involves managing project plans, budgets, and teams, while fostering a collab... Show more

 • Promoted

Agile Service Delivery Manager - C$100,000 - C$120,000 A Year

ALLTECH CONSULTING SVC INCWinnipeg, Canada
Full-time

A financial services firm in Toronto is seeking a Senior Service Delivery Manager to lead IT service delivery and improve overall service quality.This role involves managing service operations, col... Show more

 • Promoted

Service Delivery & Partner Performance Lead

MQ Referrals OnlyWinnipeg, Canada
Full-time

A fintech company is hiring a Manager of Service Delivery & Partner Performance.This role will lead customer support initiatives, manage BPO relationships, and optimize performance through data... Show more

 • Promoted

Dynamic Senior Service Delivery Specialist In Sap Cloud Operations - C$145,000 - C$195,000 A Year

EdelmanWinnipeg, Canada
Full-time

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action.Our culture thrives on three promises: boldness is possibility, empathy is progress, and... Show more

 • Promoted

Mid-Senior It Professional (Multiple Opportunities)

Hire Resolve.comWinnipeg, Canada
Full-time

Hire Resolve is assisting IT organizations in hiring experienced IT professionals to support Canada-based operations.This is a multi-role opportunity spanning several functions across Information T... Show more

 • Promoted

Senior Service Delivery Manager - Remote & Pmo Lead - Remote

Aspire LifestylesWinnipeg, Canada
Remote
Full-time

Leads and manages remote teams for travel and lifestyle services, ensuring operational excellence, client satisfaction, and employee engagement. Show more

 • Promoted

Enterprise Delivery Manager

Constellation Dealer Groupwinnipeg, mb, ca
Full-time

Enterprise Delivery Manager (EDM).Integrated Dealer Systems (IDS) is a leading provider of dealership management software for the RV, marine, and trailer industries.With over 40 years of experience... Show more

 • Promoted

Manager for IT Support Services

Wellington-AltusWinnipeg, MB, CA
Full-time

Manage IT Support Services as an effective leader.Supervise team operations, enhance customer service quality, and implement process improvements while fostering team development.In the role of Man... Show more

 • Promoted

Senior It Program Manager - Enterprise System Renewal

Insight GlobalWinnipeg, Canada
Full-time

Overseeing a complex enterprise system replacement project, ensuring timely delivery within budget with leadership and coordination skills.Requires IT/CS degree, PMP, and 8+ years of experience. Show more