Audiovisual (AV) Solutions Sales Account Manager

Grow with us! HCI Systems, Inc. is a renowned leader in the fire life safety and low voltage industry, providing our clients with an end‑to‑end service offering that allows them to bundle all their needs under one provider. As we expand into enterprise AV solutions, we are seeking a highly motivated Senior Sales Representative to join our team. This role will focus on developing and nurturing relationships within the AV integration space, driving business growth, and ensuring client satisfaction.

Responsibilities

Business Development: Prospect and cultivate new relationships with clients, identifying and educating prospective customers about HCI’s enterprise AV solutions and services.

Sales Leadership: Lead the sales process from proposal development to closing, including crafting comprehensive scopes of work, managing project scope communication, and handling change order costs.

Client Management: Serve as the primary contact for clients, ensuring strong partnerships are established and maintained before, during, and after the sales process. Oversee all aspects of customer accounts, including managing active accounts and fostering sales growth.

Collaboration: Work closely with engineering, project management, and field service teams to ensure high customer satisfaction and successful project delivery.

Market Awareness: Build market awareness through networking, presentations, event attendance, and participation in industry associations.

Sales Reporting: Provide sales forecast data and other relevant reports to the management team as needed.

Qualifications

Education: Associate degree or equivalent experience required; bachelor’s degree in marketing, business, or engineering preferred.

Experience: Over 10 years of experience in consultative sales and customer support within the AV/IT or similar technology industry.

Industry Knowledge: Comprehensive knowledge of AV/IT products, design, engineering, and the industry as a whole. Familiarity with fire life safety or low voltage systems is a plus.

Technical Skills: Proficiency in using Windows, MS Office, and customer relationship management (CRM) software.

Communication: Excellent verbal and written communication skills, along with active listening and strong persuasiveness in prospecting techniques.

Sales Acumen: Ability to drive multiple concurrent opportunities through the sales cycle to closure, with a focus on high‑margin leads.

Customer Focus: Strong commitment to providing exceptional customer service, with the ability to perform needs analysis and site surveys effectively.

Compensation: Compensation range includes potential commissions earned on sales.

Benefits

Unlimited Growth – Expanding product lines and markets drive consistent double‑digit growth, creating ongoing opportunities for advancement.

Comprehensive Benefits – 401(k) with matching, reduced‑cost medical, dental, and vision insurance, flexible spending accounts, and optional life, disability, and accident coverage.

Paid Time Off – Paid holidays and a PTO plan.

Weekly Pay – Get paid every Friday.

Employee Perks – Appreciation events, department outings, wellness programs, and pet insurance.

Equal Employment Opportunity HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment and give equal opportunity considerations to applicants and employees regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). HCI will reasonably accommodate employees and applicants with disabilities as required by law, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.

Pay Range USD $60,000.00 - USD $300,000.00 /Yr.

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