Financial Services Associate - Mascouche

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com.

What You’ll Be Doing As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high‑value clients secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities. You’ll create strong working relationships while making a difference in your clients’ financial success. You’re flexible to work our banking centre hours which may include evenings and weekends, and to work at multiple banking centres within a reasonable travel distance.

How You’ll Succeed

Client engagement – Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals.

Problem solving – Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions.

Organizational skills – Prepare client files, book appointments, and maintain schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

Who You Are

You put our clients first. You engage with purpose to find the right solutions and go the extra mile, because it’s the right thing to do.

You engage with your heart and mind. You care about people and respect different perspectives, listening to and learning from the experiences of others.

You’re passionate about people. You find meaning in relationships, surround yourself with a diverse network of partners, and connect with others through respect and authenticity.

You’re motivated by collective success. You know that teamwork can transform a good idea into a great one, and that an inclusive team that enjoys working together can bring a vision to life.

You love to learn. You’re passionate about growing your knowledge and have a strong sense of curiosity.

Values matter to you. You bring your real self to work and live our values – trust, teamwork, and accountability.

What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

Competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day – a paid day off dedicated for you to use to invest in your growth and development.

Subject to plan and program terms and conditions.

What You Need to Know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com.

CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute‑based assessment and other skills tests (such as simulation, coding, French proficiency).

We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location 446 Montree Masson

Employment Type Regular

Weekly Hours 37.5

Skills Banking, Client Support, Customer Engagement

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