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TEEMA Solutions Group
User Experience Growth ManagerTEEMA Solutions Group • Winnipeg, Canada
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User Experience Growth Manager

User Experience Growth Manager

TEEMA Solutions Group • Winnipeg, Canada
3 days ago
Job type
  • Full-time
Job description
Pillway

is on a mission to revolutionize the digital pharmacy landscape in Canada. We are seeking a high-energy, data-driven, and strategic

User Experience Growth Manager

to take full ownership of our user funnel. This isn't just about top-of-funnel acquisition; you will be the architect of the entire customer journey from the first click to long-term loyalty.

The ideal candidate thrives at the intersection of data, strategy, and execution. You will work hand-in-hand with our data team to extract actionable insights and implement aggressive performance improvements across every touchpoint.

The Role: Impact & Responsibilities As our

User Experience Growth Manager , you won't just follow a roadmap, you'll build it. You are responsible for identifying where we win and where we lose, then fixing the gaps.

Full-Funnel Ownership:

Audit and optimize the entire customer lifecycle, identifying drop-off points and implementing rapid-fire solutions to plug funnel leakages.

Data-Driven Strategy:

Partner closely with the Data Team to leverage advanced analytics, ensuring every growth experiment is rooted in hard evidence.

Re-engagement & Retention:

Develop and execute sophisticated multi-channel strategies (Push, Email, SMS) to drive customer stickiness and order completion.

Behavioral Analysis:

Utilize tools like

CleverTap

to segment users, track post-sign-up behavior, and personalize the user experience at scale.

UI/UX Collaboration:

Work directly with the Product and Design teams to refine the app interface based on user behavior data and conversion rate optimization (CRO) principles.

Growth Experimentation:

Design, launch, and measure A/B tests to constantly evolve our growth playbook.

What You Bring to the Table Experience:

Proven track record in growth hacking or performance marketing, specifically for app-based platforms (Health-tech or E-commerce experience is a major plus).

Analytical Power:

Expertise in

CleverTap , Mixpanel, Amplitude, or similar event-based tracking platforms. You should be comfortable "talking data" with engineers and analysts.

Strategic Mindset:

You can zoom out to see the big picture strategy and zoom in to execute the tactical details.

Conversion Obsession:

A demonstrated history of successfully increasing conversion rates and lifetime value (LTV).

Collaborative Spirit:

Excellent communication skills with the ability to bridge the gap between marketing, data, and product teams.

Education:

Bachelor’s degree in Marketing, Business, Data Science, or a related field.

Why Work With Pillway Joining Pillway means joining a fast-paced, high-growth environment where your work has a direct impact on the health and wellness of Canadians.

Hybrid Work Model:

We value the synergy of in-person collaboration and the focus of remote work. This role offers a balanced hybrid schedule.

Competitive Compensation:

We offer market-aligned salaries and comprehensive health and dental benefits.

Dynamic Culture:

We are a team of innovators. You’ll find a culture that values transparency, diverse perspectives, and a "get-it-done" attitude.

Career Growth:

As we scale across Canada, your role and influence within the organization will grow with us.

Our Commitment to You Pillway supports a workforce of diverse backgrounds and encompasses policies and initiatives designed to help all employees feel welcomed and well-equipped to succeed. We are an inclusive employer and provide accommodations for applicants with disabilities throughout the recruitment process. Please let us know if you require accommodation.

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User Experience Growth Manager • Winnipeg, Canada

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